Instafeed ‑ Instagram Feed
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Provide some detail about what you did or did not enjoy about using this app. Your comments can hhhh
Hi Sepia Cosmetics Inc. Our support Team has reached out to you by email to understand more about your experience with Instafeed.
Piggybacking on the other review someone posted from Feb 19th, 2020. Who said "Good because it's free and it works. My only gripe is that it is not mobile responsive. If it was, this would be 5 stars." However, I'm rating it one star below that, simply because of the developer's pathetic response to that review.
I actually happen to be a front-end web developer who writes HTML/CSS and has created feeds like this from scratch. I would absolutely NOT call this either "responsive" or "adaptive" (it's literally neither). All it does is scale down proportionately so that the same number of images appear on mobile as on desktop, which makes them tiny if you have any more than 2 images showing in the row.
Do you remember how websites looked on phones before people started developing for mobile? You'd see the full desktop site, but you'd be zoomed way out so it fits on your tiny phone screen without having to scroll sideways. Nothing would be readable, everything was tiny. You had to pinch-to-zoom to interact with anything, see images, etc. This is exactly the same way this instagram feed functions. Setting max-width: 100%; in your CSS and height: auto; on your images is about the lamest excuse I've ever seen for "responsive".
So no, it's absolutely not responsive. Does it work on mobile? Yes. It acts exactly like an old non-responsive website does. However, "does it work?" is a pretty low bar when non-responsive sites also technically meet that requirement. A better question would be "how is the user experience on mobile?" and the answer to that question would be "pretty garbage because you can't see anything". In my opinion, that doesn't count as "responsive" at all.
Shopify's built in feature worked fine. Their developers just didn't want to be bothered to update their tool to use Instagram's new Graph API (which honestly would have taken one of their developers an afternoon) so instead they're passing the buck to third party developers. Now, if you want actual responsive functionality with your Instagram feed, you need to shell out more cash. It's lazy on Shopify's part, and seemingly the third party options are also pretty garbage unless you pay money.
But hey, it's free I guess.
Hi asher + arden,
Thanks for the detailed review, we really appreciate the time you took here and the technical details but I'm afraid it doesn't reflect our app since you are only referring to the free version. With our app you can even manually choose the number of rows and columns you want to show on mobile with our Pro and Plus plans.
We are happy to explain everything by email if you want contact us at support@minttstudio.com
Thanks,
Instafeed Team
Very simple to install. Video was very clear and I am sure I will love using the app in my business.
Hello Melia By Jade,
Thank you for this review, we are glad that you are enjoying our app and finding our video tutorials helpful.
If you need any help along the way don't hesitate to contact our support team at support@minttstudio.com.
Best wishes,
Instafeed Team
I tried the app on two different stores and it did not work with either of them. Completely disappointed.
Hello J. Waters Apparel! Instafeed works in any theme or store, I can see that our Customer Support is in contact with you, they will install it for you. Thank you.
I wasn't impressed with this app. I like things quick and easy, this was neither. I had to deal with coding and that wasn't fun. I would've just liked it to look a bit more customer to my feed and it to be easier to set up.
Hello Farmhouse Frocks,
Thank you for taking the time to review.
Over the past few years, we have significantly improved our app to make it even more seamless and user-friendly. Instafeed can now be set up in just two straightforward steps, with no coding required.
Our team is always ready to assist you with any issues you may encounter. Please contact us at support@minttstudio.com if you need assistance.
Thank you,
Instafeed Team
This app seems simple and clean to use but I can't seem to figure out how to add it to the PALO ALTO theme. Any suggestions?
Hi Mei-Mei Moon 👋 Thank you so much for leaving us your feedback. Our support Team has reached out to you by email in order to help with your query.
can't log in to Instagram, keeps saying it's not connected and needs to be connected again. At the Pro level, you can't choose your own feeds, it automatically shows the latest feeds.
Practically a completely unusable program, nothing I tried worked.
Never install this program.
Hi https://alfa-jewelry.com
I can see that you tried to connect with Instagram but your Instagram connection was blocked. That can happen for two reasons: either you didn't provide the required permissions to show posts or your account is being flagged by customers (frequent with dropshipping stores). Our team can investigate this for you.
I can see that you then successfully connected your account using Facebook. The feature to curate your feeds is part of our most premium plan (Plus plan) and not Pro.
I can see that you never contacted our support team, we advised contacting them. They will always be able to help with the issues you are having. Mintt Studio Instagram Feed is the popular app for Instagram in Shopify and take great pride in what you do. Hope you can have you back and work out this situation.
Thank you,
Mintt Studio
Doesnt work out of the box, it keeps on saying to clear my cache and try again, pathetic and time waste.
Hi there,
Thank you so much for your feedback. Our most recent version fixes this issue that was affecting some stores. Go to Instafeed app and update to our latest version.
Thanks,
Instafeed Team
I downloaded this app and all the photos look blurry.
It woks fine, no issues there, but all the Instagram photos on the home page are blurry no matter what size i use.
Hi there,
Thank you so much for your feedback. A fix for this was released in the beginning of 2017.
Thanks,
Instafeed Team
You can't choose from your Instagram posts it shows only the lastest posts. I think Snaapt is way better
Hello Smash State, thank you for your review. You can choose the posts that you want to show with our Plus plan, you can even create multiple different feeds from a single Instagram account! Let us know if you need any help.