Instafeed ‑ Instagram Feed , 1,586 รีวิว
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We have this on our other website too! Love!!!
Hello NOSO Interior, thank you so much for this 5 star review! It makes us really happy to hear that you enjoyed our app 😊 Wishing you all the best!
Does not work on firefox ??
-> Still not work on my Mac OS 10.15.7 - Firefox 121.0.1 (64 bits).
But good to know it's working elsewhere
Thanks to your answer.
Hello Les Savons d'Olivier, our app is fully compatible with all browsers. We can see that the feed is working on your store on Firefox. Can you please have a look at the email our support team has sent to the store owner email asking for more details? Thank you
The free plan of this app makes just what I needed: to add my ig feed to my homepage.
But why I higly recommend this app is because their customer service. They respond and help within 1 business day. Thank you so much!
Hello Izaskun Zabala, thank you so much for leaving us this kind review and for your recommendation! It makes us really happy to hear that you enjoyed our app and the experience with our support team. If you ever need assistance again don't hesitate to reach out. Best wishes!
Really easy to setup and enable for your website without much hassle!
Hello Hill College, thank you for leaving us this review! We are glad to hear that you found our app easy to use. Best wishes!
Just a few words how how much of assistance was Ines for me when I had issue with setting up your app pn my website. She devoted the time, made sure I was well informed and resolved the problem very proficiently, efficiently and ... on Sunday afternoon. Great app, great service, very pleased with the experience. Thanks a lot!
Hi Surrealify, thank you so much for leaving us this kind review! It makes us so happy to hear that you enjoyed the whole experience with our app and support. If you ever need assistance in the future, please don't hesitate to reach out, we're always here to help! Wishing you all the best!
The team were incredibly helpful and responsive and helped us customise the feed to match our site theme perfectly!
Hello Esporte, thank you so much for this 5 star review! It's amazing to hear that you enjoyed the experience with our support team. If you ever need assistance again, please don't hesitate to reach out, we're always here to help. Best wishes!
assistence was super kind and fast, thank you!
Hello Juliette Ibiza, thank you so much for this kind review! It makes us really happy to hear that you enjoyed the experience with our support. Feel free to reach out anytime you need, our team is always ready to help. Wishing you all the best!
Support responses were incompetent and lacked appreciation of paying for their service. IG Reels just stopped posting for a couple days then one posted and stopped again. We were told that the issue was because we didn't have A PRO account which we did. So the first response was "give us money" without simply checking to see if we already did.
Then it was a music copyright accusation which was music provided by IG for business accounts. IG will remove or mute videos that misuse audio. We currently have paid advertising on IG with the same posts.
They have an unhelpful "it's your fault" response instead of helping to resolve so the app runs smoothly again. Instead of assisting, the support attempts to blame shift the customer, gaslight the issue and avoid addressing errors of the app. We enjoyed their app until we needed "support."
Hi TEEK! Thank you for sharing your feedback on Instafeed. We take pride in being an official Instagram app, adhering strictly to Instagram's rules and guidelines.
As our support team previously mentioned, some of your Reels are restricted by the Instagram API due to the use of copyrighted songs. While these songs are permissible within the Instagram platform itself (as Instagram secures the necessary rights), they cannot be displayed externally, such as in your store. This is a standard policy to respect and protect copyright laws. This is explained in our documentation.
However, we assure you that all other Reels, especially those without copyright issues, were indeed visible after you upgraded to our Pro plan. Our team suggested this upgrade as the most suitable solution for your needs.
We are committed to providing the best support possible and believe we have offered you the best assistance we could under these circumstances. We regret to hear that your experience felt unsatisfactory. Please know that we are here to support you and address any further concerns you might have.
Best regards,
Instafeed team
y'all are good
Hello lightning Bolt Electronics, thank you so much for this 5 star review! We are glad that you enjoyed our app. Best wishes!
Super easy to install and connect app. Thank you!
Hello Jade's Cache, thank you so much for this 5 star review! It's amazing to hear that you found our app easy to install. Best wishes!