Instafeed ‑ Instagram Feed
符合 Shopify 在速度、易用性和商家价值方面的最高质量标准
评论 (1,880)
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Great support.
Love the app and it's features.
Hello Ell Soll Fashion, thank you for this kind review! We are thrilled to hear that you enjoyed using our app and had a positive experience with our support team. If you ever need anything, feel free to reach out. Best wishes!
Me gustó! Se ve bonito en la web, cumple con lo que necesitaba. Además, el soporte muy rápido y eficaz, tuve un problema a instalar y ellos solucionaron todo!
Hola Meraki, ¡gracias por esta amable reseña! Es fantástico escuchar que disfrutaste del diseño de la aplicación y que nuestro equipo pudo ayudarte rápidamente. Tu experiencia significa mucho para nosotros. Si alguna vez necesitas de ayuda, no dudes en contactarnos. ¡Te deseamos lo mejor!
It is perfect!
Hello misk, thank you so much for this 5-star review! It's fantastic to know that you enjoyed our app. All the best!
5/5 perfect!! Exactly what I needed for adding my IG feed to my storefront. Their support team goes above and beyond with prompt responses and direct assistance. The free plan already has everything I need for now, but I will happily upgrade once my store grows as they've won me over with their incredible product and service.
Hello Pika Paws, thank you so much for sharing your kind feedback! It makes us so happy to hear that you enjoyed your experience with our support. It's also amazing to know that the free plan is meeting your needs right now and we are excited to continue working together. If you need assistance in the future, please don't hesitate to reach out, we are always here to help! Wishing you all the best!
If you add the Instafeed to one page, it will show up on other pages as well. I tried to have it only on one page but was unable to do this. Tried the live chat with support, but the live chat support is just a way to collect emails and no one is actually live. If you try to rate the app one star anywhere else but here it just pulls up the so-called live chat, pretty shady.
Hi Pitcher Perfect Plants,
Instafeed is added manually to the theme by store owners, it can be added anywhere in your store both on all pages or only on a specific page. It seems that you added it to the footer or a page template and not a specific page. Our team will get in touch with you to help you via a review reply so we can help you.
Regarding support, you are referring to our ticket system support and not live chat as we don't offer chat support by default, only upon request. Offering ticket-first support, allows us to provide better and more efficient support since you'll be talking directly with our development team.
Regarding your concern about why we ask for an email, we take privacy as a top priority and for that reason, we don't collect emails from stores on app install. You'll never get unsolicited contacts or emails from us. That means that when you contact us, we ask you to provide an email so we can get back to you. This allows you to choose which contact you want to share with us.
Feel free to contact us, we are happy to help set up Instafeed in your store properly.
Best,
Instafeed team
Nuno F (their Technical Lead) has been such a delight to work with. After I gave them feedback on a functionality of the app, they took my feedback to heart, and continued to followed up with me proactively through the process. And made it happened and implemented the upgrade with their recent updates and incorporated the change. They really listen to their customers and will support and make it happen. Thank you for being awesome!
Wow, such a nice and kind review. Thank you so much for being such a great user and for your kind approach and patience while we were implementing your request. Wishing you all the best.
Excellent quality and super helpful staff! Highly recommend.
Hello Lisa Maxwell, thank you for your feedback! We are delighted to know you enjoyed our app and had a positive experience with our support team. We are always here to assist you whenever needed. Best wishes!
So far, so good!
I needed their customer service team to add the app to my Shopify store and they completed the request so quickly without issue.
Thank you to the Instafeed team for your help!
Hello BIG SKY SHOP + STUDIO, thank you so much for this review! We're thrilled to hear that our support team was able to assist you quickly and effectively. If you need any further assistance, feel free to reach out. Best wishes!
Je viens d'installer l'application pour la 1ère fois, pour le moment elle fonctionne bien !
Merci
Bonjour Cocoloca 1965, merci pour cet avis ! C'est fantastique d'entendre que vous appréciez notre application jusqu'à présent. Si vous avez besoin d'assistance, n'hésitez pas à nous contacter à l'adresse support@minttstudio.com. Notre équipe est toujours là pour vous aider. Meilleurs vœux !
Does the job perfectly. Support team replied to a request within the hour and sorted the problem straight away (the problem was me not reading properly!). Recommend this app.
Hi Green Pear Eco, thank you very much for this 5 star review, your recommendation means a lot! We're really happy to hear that you enjoyed the experience with our app and support team. If you ever need help again don't hesitate to reach out. Best wishes!