Instafeed ‑ Instagram Feed , 1,556 則評價
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*****Updated Review 2022: Still a trash app!!!!!********** Videos don't always show in your feed and they're not helpful at all. Customer service is terrible because they don't address your issues in a timely manner. It took days for them to respond and they weren't helpful when they did respond so the app has been deleted. Also, be careful when deleting the app, I had to go back into Theme Editor and find the code that was imbedded into the index.liquid and delete it manually. UPDATE:
Interesting, these horrible developers ban you when you give an honest and terrible review of their broken app. PROOF my email wasn't answered in the same day since I still have the emails: Fri, Dec 6, 1:14 AM
Hello, What's the url of your store so we can have a look? Is it a video or IGTV? IGTV is not supported by Instagram API. Thanks,
Nuno
Instafeed Dec 6, 2019, 9:06 AM (5 days ago)
Me:
Sure it's https://www.abyssiniankiosk.com/ (feed is located at the bottom of the page) and no it's not an IGTV, it's a 1:00 minute video posted to my company Instagram. Dec 10, 2019, 11:02 AM (20 hours ago)
So still no answer? You did not answer my problem in the same day. Don't lie. Lastly, I did not inject the title into my code. I simply entered a title when I downloaded your app many months ago and it wouldn't delete when I deleted your app. You should be deleted from Shopify for your terrible customer service, your dishonest business and your lack of understanding the English language. I'll make sure to tell Shopify about your dishonest practices.
Hello Abyssinian Kiosk,
Thank you for your review. However your review is not accurate to what exactly happened. Please read below:
- All your emails were replied in the same day.
- The fact that some videos don't show in your account is because they are banned by Instagram API and it's nothing related with Instafeed. This was mentioned to you.
- Our app doesn't inject any code into stores, all the code that you mentioned was added by you manually.
Abyssinian Kiosk store is currently banned from our app for not respecting our guidelines, if you need more information please contact support@minttstudio.com
Thanks,
Instafeed Team
Absolutely love this app perfect for merging social media into my website. It’s something that I always wanted to do and never was able to coming from Squarespace
Hello Beautilogic, thank you so much for your feedback! We are thrilled to hear that you are happy with Instafeeed :) Have a nice day!
I really like it! very easy to install and customize. Looks great on the online store (www.labarcino.com)
Hi Labarcino, thank you for leaving us your feedback! We are glad you found Instafeed easy to install and that you are happy with it :)
Ok this is actually a rubbish app. I updated it and it looked rubbish on desktop & mobile so It asked me to upgrade so I could configure it properly. Signed up to pay and it looked just as bad after trying to configure. Do not buy this app.
Hello Fauna Kids,
Thank you for using Instafeed and for your review.
Instafeed is fully configurable for both desktop and mobile, I had a look at your configurations and you didn't configure your settings for mobile. We sent you an email and will help you with that.
Thank you,
Instafeed Team
I have the free version so far and it looks great! I had a tiny issue and reached out to support and they were quick to answer and it was an easy fix. Love this app!
Hi sun bleached swims 👋 Thank you so much for your feedback. We are so glad to hear that you are happy with the Instafeed app and our support Team. Feel free to reach out to us anytime!
To include the feed on the main homepage was easy, but for me it is difficult to find out how to add some images to the product pages. I only downloaded the app because this feature was advertised. I don´t understand why they don´t upload a video on youtube explaining this. I wrote the support team an email 5 days ago and still haven´t received any answer. This feature might work, but I can´t continue to work because of the lack of service.
Hello J A N T H E E Berlin,
Your emails are being deleted by our spam filter, we just sent you an email please reply to that one and let us know how we can help you.
Thank you,
Instafeed Team
Great app!! Works seamlessly with my website. Definitely would recommend to other entrepreneurs. Great softwarer
This app is simple and it just works... it works actually very very well! It has a real free plan as well.
This app works great and add a beautiful and professional touch to my home page (www.thefrenchwitch.shop).
I am really happy with it
Super easy to install this app into our new shopify website even for a newbie like me.