Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy integration, user-friendly interface, and stylish design that enhances store visuals and boosts engagement. It's praised for its minimal impact on website speed and efficient customer support, available even on weekends. The app supports automatic playing of Instagram reels and the support team assists with customization. It offers a free plan that meets basic needs.

February 13, 2021

Read this before installing I added this app on 11 feb and next day my website stopped responding it was not loading after few seconds of surfing. Now because of this my facebook account also got disabled as they thought i was making false and misleading advertisements So yeah think twice before installing this App

SIDH S
India
3 days using the app
Mintt Studio replied February 13, 2021

SIDH S, we're afraid that is a false review. Your store doesn't load even without our app, Instafeed doesn't have any impact on stores load. We are also a Facebook Partner and Facebook accounts will never be disabled because of Instafeed. Our tech team can try to help you, contact us at support@minttstudio.com

September 1, 2019

This app never worked on my website.

Boxwoods Cosmetics
United States
1 day using the app
Mintt Studio replied September 1, 2019

Than you for your review. We had a look at your settings and it seems that you never completed the installation. We also looked into our support system and you never reached out to us.

Contact us at support@minttstudio.com and we'll help with any issues you are having.

Thanks,
Instafeed team

September 29, 2020

Does not work at all. I tried Safari and Chrome and get this message.
Your device is blocking Instafeed cookies. ‘It seems that you are accessing from a mobile device, please try opening Instafeed on your computer. We recommend using Google Chrome or Firefox.’

The Flint Store
United States
About 12 hours using the app
Mintt Studio replied September 30, 2020

Hello The Flint Store, thank you for your review. Looks like you are having issues in your browser or store configurations. We'll send you a support invite, also feel free to contact us at support@minttstudio.com

November 17, 2019

Snappt is much better and free. Product tagging will not show under product. They you need to add Hashtag on every product. Cant fint the case that make sense

M-KAE
Denmark
About 2 hours using the app
Mintt Studio replied November 17, 2019

Hi M-KAE,

Thank your for your review. However as explained to Joachim Strøjer Hansen from M-KAE over email, with Instafeed you can show pretty much whatever you want under product. We give you full freedom to configure what you need.

We usually try to be as constructive as possible to reviews, but all interactions with us were unfriendly and disrespectful. Growing businesses starts with respecting others.

All the best,
Instafeed Team

August 23, 2019

App admin does not function well on chrome. Images did not open in pop up windows. Despite paying for pro, it only allowed me to tag 12 single images/products.

InJewels Healing Jewelry
United States
About 1 hour using the app
Mintt Studio replied August 23, 2019

Thank you for your review.

Your store was banned from using our app, please contact us at support@minttstudio.com so we can try to understand why was that.

Thanks,
Instafeed Team

January 21, 2022

I tried the app on two different stores and it did not work with either of them. Completely disappointed.

J. Waters Apparel
United States
17 minutes using the app
Mintt Studio replied January 22, 2022

Hello J. Waters Apparel! Instafeed works in any theme or store, I can see that our Customer Support is in contact with you, they will install it for you. Thank you.

November 1, 2017

I wasn't impressed with this app. I like things quick and easy, this was neither. I had to deal with coding and that wasn't fun. I would've just liked it to look a bit more customer to my feed and it to be easier to set up.

Farmhouse Frocks
United States
16 minutes using the app
October 10, 2018

Doesnt work out of the box, it keeps on saying to clear my cache and try again, pathetic and time waste.

Shoppers Bar
United States
13 minutes using the app
Mintt Studio replied March 1, 2019

Hi there,

Thank you so much for your feedback. Our most recent version fixes this issue that was affecting some stores. Go to Instafeed app and update to our latest version.

Thanks,
Instafeed Team

October 27, 2016

I downloaded this app and all the photos look blurry.
It woks fine, no issues there, but all the Instagram photos on the home page are blurry no matter what size i use.

Tribay Market
Canada
8 minutes using the app
Mintt Studio replied March 1, 2019

Hi there,

Thank you so much for your feedback. A fix for this was released in the beginning of 2017.

Thanks,
Instafeed Team

December 21, 2019

Did not pull up my store's IG feed. pulled my personal feed. Could not get it to work at all. Decided to just remove the app.

AnnShari
United States
5 minutes using the app
Mintt Studio replied December 21, 2019

Hello AnnShari,

Thank you for your review and feedback. The problem you describe happens when you configure your personal account instead of the business one.

That is explained in question 1 in our FAQ: https://minttstudio.com/index/?p=faq

If you still need any support please contact us at support@minttstudio.com

Thanks,
Instafeed Team