The Young & Cultured
The initial setup was a little wonky but once it installed to the store it became an excellent addition!
Hi The Young & Cultured, thank you for leaving us your feedback! Our support Team would be more than happy to help you understand if there were any issues in setup, please feel free to drop us an email at firstname.lastname@example.org
Lynne Goldman Elements
Just loaded this App. SO I'll need to wait on giving it 5 stars after using it for a while. Had tried another first - but had too many problems installing. I'll say this: the installation for Instafeed was a breeze and I look forward to seeing how it works going forward.
Thank you so much for your review Lynne Goldman Elements! Hope you'll give your 5 stars! 😃
Great and useful app. 4 starts because once you delete your browser cache and history it disconnects your Instagram from Shopify. Very bizzar
Hello Loafer Spot, thank you for your review! Clearing your browser cache wont' disconnect your Instagram account from Instafeed, contact us at email@example.com so we can understand what you mean.
Great app displays the pics very nicely, it adds a great touch to my store, because I am able to display product and influencer pics
Thank you for your review Makeup Scientist! Let us know if there's anything we can do for you to give us that 5 stars quality review! :)
Amor Black Boutique
I love the app! Its pretty simple and easy to use. But the pricing plans should be put into more thought. $3.99 to $19.99 doesn't seem fair.
Outlander Supply Co.
Good because it's free and it works. My only gripe is that it is not mobile responsive. If it was, this would be 5 stars.
Hi Outlander Supply Co.,
Thank you for using Instafeed and for your review. Our feed is fully responsive and adaptive on mobile. We offer the ability to select the number of rows and columns you want to show on mobile as part of our Pro and Plus plans.
We are happy to clarify any doubt you have, just contact us at firstname.lastname@example.org
Berry Personal Designs
Really useful app! currently using the free version but will be looking to upgrade soon! Thank you!
Pretty good APP. One thing is that I do have a long delay between posting on my IG and my feed updating in the APP. I presume that this is not a normal behavior because it is very inconvenient to workflow. I have tried logging out, clearing my cache, even a new private browser window to test the update, but no luck so far.
Hello Shamanic Supply,
Thank you so much for your review. Please contact us at email@example.com so we can understand what's happening.
But how do I set this up for mobile view? My feed is not responsive right now...
Thank you so much for your review.
We had a closer look at your store and it seems that your feed is fully responsive, it adapts to your mobile screen size. That is offered in all our plans. We believe that what you want is an adaptive layout which means having a different number of rows and columns in mobile. That is offered in our Pro and Biz plans.
Feel free to contact us at firstname.lastname@example.org if you need any help.
Excellent apart from frequent invalid token message on website. This needs to last longer than 24hrs.
Thank you for your review and feedback. Tokens are managed by Instagram and not Instafeed and they are invalidated for security reasons. Please check question 2 in our FAQ as your Instagram account might be compromised:
If you need any help from us feel free to contact us at email@example.com