Instafeed: Instagram Feed
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I have used this app for a while and the support has not been great at all. I have reached out multiple times with either no response or the same copy and paste response. Your instagram profile picture does not even show either, instead you get a generic icon. On top of that the add-on this app provides slows down your page load speeds enormously and has affected the performance of my site. I would not recommend this app.
Dear Merchant,
I'm sorry to hear that our InstaFeed app was not able to satisfy your requirements. I would like to take some time to address your concerns and comments.
You contacted us via Email and Live chat seeking help to customize the app in order to show the feed in the GRID layout. Our team responded quickly and set this up for you.
You had further complained that the app is slowing down your website. We responded to you by updating you that the website load speed depends on multiple factors and not just a single app. Our app has been optimized to run with little impact on online stores and the app's Lighthouse performance score is good.
We are still here to help, so if you need any assistance from us, please feel free to reach out to me. I have also sent your an email to you, so you can jsut reply on that as well.
We wish you the best with your business.
Thanks
Arpit
Team Zegsu
Pretty, pretty good. I don't know seems to work fine and can't beat $6/ month for no branding. Would be nice if it had a sub-headline, description but sure my dev will just work around that so yeah, it works.
Best free Instagram app and great support! Would be amazing if you could add an option to change a layout on mobile version :)
good customer service helps very quick. they have a great app but unfortunately no slide with mouse option. with the free option you have to press arrows to go to the next picture. Overal a great app almost perfect.
Hello Dear Merchant,
Thank you so much for sharing your feedback. We took your feature request very seriously and have added a 'slideshow' feature to our Instagram Feed app :)
Do check it out and let us know your thoughts!
Thanks
Arpit
Team Zegsu
very good application, easy to use and the support is reactive and professional, I recommend this application
10/10
I wouldn't recommend this app. I used the free version, and it only updated once, when I 'updated' it. The second time I did this it didn't even update.
Very unsatisfied with this app.
Aesthetically pleasing touch to our website. Very easy set-up process. Live chat agent was very responsive and helpful in customizing.
I like this, what I would like to recommend adding to the app, would be selecting pictures, + pages.
Thank you for your feedback. We have taken note of your feature add request and our developers are already on it. We will let you know as soon as it has been rolled out.
We wish you all the success in your business.
Edit: We have just added the feature for you to select specific pictures. Do check it out :)
Thanks
Arpit
Team Zegsu
Perfecto