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I just started using this app today. I will need to come back later to follow up. There is some trouble with the set up of it for me, but, I think it is just an easy fix.
Good app, great support.
I had trouble getting it to load in the correct spot by support sorted it out super quickly and easily.
1) Good app with potential
2) Not formatted for mobile Only displays two columns versus 3 on IG
3) Used Template #4 (provide circular posts to site) unfortunately the circles are not crisp, look wobbly and unstructured, providing for a very mediocre and sketchy presentation (cheap)
4) Instagram feed should display via desktop & mobile as displayed on IG- 3 photos horizontally by unlimited vertically as to precisely mimic your IG presentation.
5) when clicking on a photo on website or mobile, user is unable to exit and/or return to the landing page, with ease and access, promoting a negative client experience and immediate disengagement.
After installing and trying out the app I have decided to cancel my 7-day subscription within 45 minutes due to the above. Any paid app should not cheapen the websites presentation or make it difficult for my clients to navigate.
Sorry to hear that you had issue with app. We have updated the app after that and launched version 2.0 in which we rectified all these issues. Now our app is also compatible with the new graph api of Instagram and is an approved app from Facebook too. Only a few apps are compatible with the new api of Instagram and our app is one of those apps.
Still have not gotten it to work This is the second app I’ve tried to install but my Instagram still won’t show
Showing there brand on website although it is a monthly subscription. This is not acceptable. So will delete. Enough other out there
Got an error message:
Fatal error: Uncaught exception 'ShopifyApiException' with message 'Not Found' in /home/expertvillagemed/public_html/instagramfeed/shopify.php:79 Stack trace: #0 /home/expertvillagemed/public_html/instagramfeed/header.php(225): ShopifyClient->call('GET', '/admin/pages/.j...') #1 /home/expertvillagemed/public_html/instagramfeed/dashboard.php(5): include('/home/expertvil...') #2 /home/expertvillagemed/public_html/instagramfeed/index.php(470): include('/home/expertvil...') #3 {main} thrown in /home/expertvillagemed/public_html/instagramfeed/shopify.php on line 79
Sorry for this. It happened within fraction of seconds when we were pushing our updates in app so there was a slight downtime so this error was shown. We assure you that this will not happen again.
awesome and useful app. easy to install