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I used the app and was unable to install myself. I reached out Kemi and she fixed the app were it is working perfectly. Great customer service!
Perfect app, really nice. I added the code to a html page view and it's working. nice pop up and link to Instagram works too.
I love how simple this app is to setup, and how nice it looks. It allows me to easily showcase the images and videos from my Instagram feed on my Shopify site.
Also, I have been so happy with their customer support, Kemi, whom I have been working with is absolutely fantastic! Very quick to respond and is able to take care of any questions or concerns I have.
Pros:
First, it's amazing you can see the post description, and especially the likes you receive per post. It would be better if you have some following and good engagement on Instagram. Credibility INCREASES if a new customer visits your store. They would know that your store is LEGIT.
This aside, it might help build and enhance customers' connection to your brand/store. If they're new, they may click into the IG page, check your content and may follow you. You get a potential customer. If they are buyers or they just order 1 or 2 times and do not follow you, they visit your IG page and follow you. This would enhance your connection with them. It would generate more sales in the future probably.
Last but by no means the least, they have good customer service! That matters to me.
Cons:
None so far.
Suggestions:
It couldn't be better if you can integrate the tag shop function to this app! And keep the original "show-likes-and-post-decription&comments" function! The price can be a bit higher, but I would like to pay for the difference. I don't want to install 2 apps. Lol.
It would be better if I can customize where the heading shows, left, middle, right. (This current version it shows in the middle).
I would recommend this app
Kemi is super nice. It was nice talking to Kemi!
I'm not very good at these kinds of things and was confused about the installation process. They were so fast and helpful by email and resolved everything within 15 minutes. Thanks!
Lovely app. No issues super easy.
The Support was great in helping me get this app set up.
It Looks great on my website & is exactly what I wanted.
Thank you
I used this app to help me to do x. i really like how it does y. it would be nice if it dis z better
Awesome customer service. Responded and addressed my questions within hours.
I tried to add this app a week ago but I was having trouble installing it by myself. I picked another app but did not like their layout and I really wanted this one. Common sense told me to reach out to Support. They contacted me quickly and installed it for me. It looks perfect on my website now and it is exactly what I wanted. Great support. Thank you!