Overall rating
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
September 28, 2020

Showing there brand on website although it is a monthly subscription. This is not acceptable. So will delete. Enough other out there

Kekoo Store
Time spent using app: 9 minutes
July 8, 2019

Still have not gotten it to work This is the second app I’ve tried to install but my Instagram still won’t show

The Sweetest September
United States
Time spent using app: 13 minutes
November 20, 2018

1) Good app with potential
2) Not formatted for mobile Only displays two columns versus 3 on IG
3) Used Template #4 (provide circular posts to site) unfortunately the circles are not crisp, look wobbly and unstructured, providing for a very mediocre and sketchy presentation (cheap)
4) Instagram feed should display via desktop & mobile as displayed on IG- 3 photos horizontally by unlimited vertically as to precisely mimic your IG presentation.
5) when clicking on a photo on website or mobile, user is unable to exit and/or return to the landing page, with ease and access, promoting a negative client experience and immediate disengagement.

After installing and trying out the app I have decided to cancel my 7-day subscription within 45 minutes due to the above. Any paid app should not cheapen the websites presentation or make it difficult for my clients to navigate.

Real Fierce
United States
Time spent using app: 42 minutes
Expert Village Media Technologies replied February 10, 2020

Sorry to hear that you had issue with app. We have updated the app after that and launched version 2.0 in which we rectified all these issues. Now our app is also compatible with the new graph api of Instagram and is an approved app from Facebook too. Only a few apps are compatible with the new api of Instagram and our app is one of those apps.

August 22, 2018

Got an error message:

Fatal error: Uncaught exception 'ShopifyApiException' with message 'Not Found' in /home/expertvillagemed/public_html/instagramfeed/shopify.php:79 Stack trace: #0 /home/expertvillagemed/public_html/instagramfeed/header.php(225): ShopifyClient->call('GET', '/admin/pages/.j...') #1 /home/expertvillagemed/public_html/instagramfeed/dashboard.php(5): include('/home/expertvil...') #2 /home/expertvillagemed/public_html/instagramfeed/index.php(470): include('/home/expertvil...') #3 {main} thrown in /home/expertvillagemed/public_html/instagramfeed/shopify.php on line 79

Inscribe Wallet
United States
Time spent using app: 7 minutes
Expert Village Media Technologies replied February 10, 2020

Sorry for this. It happened within fraction of seconds when we were pushing our updates in app so there was a slight downtime so this error was shown. We assure you that this will not happen again.

June 11, 2018

Was getting charged when not using. Not worth it,

10 000 Lakes Clothing Company
United States
Time spent using app: Over 1 year
Expert Village Media Technologies replied February 10, 2020

Sorry to hear this. The app charges are based on monthly basis but not as per the usage. We use Shopify's billing system so even if app is not used but you have it installed in store, charges will be applied as its all automated. Its same system with all apps.

April 22, 2018

This app is not working with me

New Zealand
Time spent using app: About 1 hour
Expert Village Media Technologies replied February 10, 2020

Sorry to hear that app didn't worked for you. You can checkout the app now as its enhanced and much better now. With the launch of version 2.0 of this app, we have also got approval from Facebook graph api that our app is compatible with api changes of Instagram. Instagram will be deprecating their old api by March 02, 2020.

Edited April 2, 2018

WARNING!! Our instagram gallery app was somehow hacked and started showing an account with nudity on our storefront. It was easter weekend so it may have been like that for a while. Apparently unbelievable poor security for this app. Imagine the shock discovering a nudity feed on our kitchen appliance website.

Time spent using app: Almost 2 years
February 27, 2017

won't load to website very frustrating for end user
no message error etc

Alfresco Coffee
Time spent using app: Almost 2 years
Edited October 22, 2018

Update #2: Now this company is emailing me to remove my review. I had an unfortunate experience but it may work for some. I do feel harassing customers to “please remove your review” should be investigated by Shopify. Please stop emailing me to remove this. I’m not going to.

Update: This is really slowing down my site! :( I have to downgrade my stars to one until they fix this. Sorry.

Works well and they have support if you get stuck on the set up. I like support! Very nice app and I've gotten more followers on Instagram since signing up!

Toddle Tunes
United States
Time spent using app: 12 months
Edited November 19, 2018

Keeps removing itself from my site. Wish it would not do that as it leaves a blank spot on our webpage. Really unprofessional

United States
Time spent using app: About 2 years