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Too many issues with this app. Customer service only replies when a negative review is left. Products do not load and their developer messed up by page by deleting all of our tags from 2019. Deleting app!!!. I do not recommend it.
Hi team at AMEKANA.COM
Thank you so much for taking the time to leave a review regarding your recent experience. We are disheartened to hear that we have disappointed you at some point and we deeply apologize for this inconvenience. 🙏🏻😞
We are sorry for not being prompt at the response when you reached out for assistance due to the time zone difference. It has always been a pain for us. We truly would love to take the opportunity to speak with you further and put an effort to rectify the situation. Normally it is not typical of us and we are ready to go above and beyond to resolve the issue and gain your faith back.
We have sent you emails personally and strongly hope to hear from you soon❤️
Thank you and have a great day!
The app doesn't work on my store! We have contacted them for several times but get no reply! Poor service...
Hi, the team at Women Angel and Colin,
We appreciate you taking the time to provide us with your thoughts. Even when the feedback is unfavorable, it provides us the chance to enhance our services, thus we value hearing from our clients.
We deeply regret any trouble or inconvenience you may have faced. We want every customer to have an excellent experience with our business, so we sincerely apologize if we didn't live up to your expectations.
To make things right, we would like to offer any solution to make you change your decision. Please reach out to us so that we can further discuss how we can resolve this matter to your satisfaction.
Once again, we apologize for any inconvenience caused and appreciate your feedback. We value your business and are committed to improving our services based on customer input.
Sincerely,
Aziz from the Support team.