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Great customer service! Online chat quickly solved all my questions!
We're super impressed with the Shoppable Instagram app and the developer's outstanding customer service! We wanted a way to showcase our instagram photos on our website. Not only can we show our photos, but customers can also shop for our products by clicking on the photos. Nice! We didn't know how to embed the app on our site, so we sent an email request to the developer and he helped us out immediately. We couldn't be happier with the results.
The team was quick to respond and helped change a scrolling feature on the app that made the shopping experience so much better. We love that for one gallery, the app is free.
The support from Tattu is second to none. She is always very friendly and eager to make any changes you need happen quickly.
10/10 would recommend.
I have used this app since 2017. Yes , there are glitches here and there from time to time but not to worry at all because their customer service and support is the best I have experience so far! . They reply to me immediately and fix the problem immediately. And very recently ,I encounter a problem with my site ( and turned out it was not caused by this app), I was back and forth with Shopify guru for a week whom both refers me to my theme developer (Out of Sandbox). And it took my theme developer (Out of Sandbox) 1 week to reply to me, and they didn't even try to fix my site or look into the problem thoroughly, instead they ask me to contact Growave because they assume the problem was caused by Growave. I contacted Growave via email and they fix my site problem within 1 hour, and explained to me what caused the problem which could be caused by other new apps that I have recently installed. In conclusion, Growave customer service is awesome! I am not a techie person, so having a very reliable customer support is crucial for me. I am a very happy customer !
Great App! We have been getting a lot of inquiries from a few test posts we have done. We will be trying out the paid version in a couple months as well!
Great app, easy to use. Customer service professional and rapid. We reached out for help in setting up and it was taken care of immediately.
Super helpful and service minded support, they helped me set it up quickly and where very fast to assist me and even helped me to personalize it to my store. I can warmly recommend this app.
Love the app and the super-slick interface both for the customer and to administer!
Eldar was great with his support and got me up and running with the integration quickly.
So far so good! Just what I was looking for.
Our online store uses a lot of Instagram for marketing so we decided to add the shopping feature to our site. I checked a few others but these app is just spot on. We love the clean and polish look and a sign which indicates that customers can buy the products and variety of layouts. The language editor is also very useful as our site is in Japanese! On top of that the team are very quick to respond and so helpful with the set up! Thank you so much guys!!!