Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy installation and seamless integration of Instagram into their websites. They value features like showcasing Instagram feeds, product tagging in galleries, and image filtering via hashtags. The translation options and language editor are praised for enhancing international customer engagement. The customer service is commended for its promptness and efficiency. Merchants also like the ability to retain customers on their site, create multiple galleries, and promote products effectively. However, some find the frequent updates and offers to be a downside.

December 6, 2017

Customer support staff (Kalys in particular) is very helpful.

Bytefusion
Australia
Over 1 year using the app
May 3, 2017

Great app, and support installed it all for me really quickly

My Bijou Kids
Australia
Over 1 year using the app
March 8, 2021

This application is extremely recommended ! exactly what I have looking for, the support team are very responsive and quickly for any issue.
Absolutely amazing application to be honest!!! This is the best decision I have ever made with Shopify applications

KUALA STYLE
Israel
About 1 year using the app
Growave replied March 10, 2021

Words can not describe how much we are grateful to you for leaving such an insightful review team at KUALA STYLE 🙏🏻❤️,

Know that you brought common gesture to an uncommon level and made our day. We feel so lucky to have you on the list of our beloved customers and we will go above and beyond to meet your expectations and keep the consistency.

Thank you so much for sharing your thoughts, your opinion is very important to us.

I'd like to remind you if you need any assistant we are just one email away 💌😘.

February 14, 2019

Instagram feed looks great on my website. I didn’t really know how to set it all up but Customer service was super quick and sorted out my feed immediately. Thanks heaps, great app!

Vanessa Newell Art
Australia
About 1 year using the app
January 25, 2017

Have just added this to my 'luscious handmade jewellery' site Louisarose and Co. It looks sooo good and lifts the whole website to another level of professionalism. Very easy to use, and support (via email) was almost instant and very obliging in getting my gallery up and running. A++++++

Louisarose And Co
Australia
About 1 year using the app
September 15, 2016

Great customer service, I was able to receive responses directly from the developer within hours! After lots of searching this app was exactly what I was looking for!

Tarin Thomas
United States
About 1 year using the app
March 30, 2020

Many thanks to the service Tattu Kachieva has provided, even though I'm only in the 'Free' plan. Useful app to replace 'Social Feed' Shopify functionality, which was depreciated recently.

Onsen.my
Malaysia
About 1 year using the app
February 14, 2020

I am very happy with Shop Instagram & UGC. The very helpful Tattu Kachieva in support was able to help me integrate my IG feed and imbed it on my home page as well as set up my IG shoppable page. I probably could have figured it out myself but I certainly appreciated the quick help. My theme is through Out of the Sandbox and they have tested all of their themes to make sure that they work with UGC. So far so good!

Jane Bartel Jewelry
United States
About 1 year using the app
July 1, 2018

This is such a great app! We love it. We use the free one and its amazing. Would love to know what the paid one gets you?

The Inside
New Zealand
About 1 year using the app
January 25, 2016

Awesome app! Not only is is so easy to use once it's set up, but Eldar also took care of the installation himself even before we realized it! Amazing customer support!

Kissandcryangels
United States
About 1 year using the app