Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy installation and seamless integration of Instagram into their websites. They value features like showcasing Instagram feeds, product tagging in galleries, and image filtering via hashtags. The translation options and language editor are praised for enhancing international customer engagement. The customer service is commended for its promptness and efficiency. Merchants also like the ability to retain customers on their site, create multiple galleries, and promote products effectively. However, some find the frequent updates and offers to be a downside.

March 4, 2020

App integrates easily.
Over the easy installation and nice design their customer service is on point. Quick response and flexible tweaks.
You guys are great thank you!

8JS
Switzerland
About 1 month using the app
August 19, 2020

Excellent service and communication, especially from Tattu Kachieva and Tim Khud. My Parallax theme had to be updated twice and the instagram feed broke as a result. Sure enough, they repaired everything within a day. I highly recommend Shop Instagram Feed & UGC!

Haven & Co.
United States
29 days using the app
Growave replied September 1, 2020

Haven & Co. Thanks for such motivational review! Our team members will be excited to know you’ve mentioned them. 🤩

Our files need to be reintegrated properly in case of switching themes. We try our best to make this process quick and smooth, so it doesn’t affect the shopping experience for your customers.

Also, we can embed beautiful gallery to any page you want and adjust styles to your preference :)

January 4, 2017

Great app, works well and good support. Recommended

Patrick Toth
United Kingdom
29 days using the app
March 9, 2020

Brilliant app with an even better support team. We've done a bit of research and currently, this is the best app for the Instagram feed/tagging products. Using it on three different stores.

CO2Art.eu
Ireland
28 days using the app
February 23, 2018

Great app and fantastic support! Thank you so much!

Pleasuresexy Com
United States
28 days using the app
May 5, 2017

Love this...i couldn't figure out how to embed and they did it for me. Yes, to their customer service

Delanis
United States
27 days using the app
Edited March 23, 2020

Very positive experience with customer service, implementing a special request that we had to make the app even better. It is now possible to tag specific product variants, which is of great help when you feature a specific product that has different sizes and prices. Fast working, professional, helpful and committed to solving problems!

Tote Stories
Sweden
27 days using the app
Growave replied March 19, 2020

Thank you so much for taking the time to leave us this amazing review! You just made our hearts completely melt! :)

Reading such reviews, we feel energized and want to work even harder to make our app better! Thank you!~

April 19, 2017

Super easy to set up and use and way cheaper than the other shoppable Instagram apps out there!

Nurse Drugz
United States
24 days using the app
October 16, 2015

Love this app - easy to use, great display and customer support is quick and fantastic!

Fiberalamode
United States
22 days using the app
March 15, 2021

We have been using this app on our website ilovetunics.com and very happy with how it's going. Customer Service is phenomenal! they have accommodated every single request of ours with a smile and promptly. The app works great and cross promotes insta = Two thumbs up from our side

I Love Tunics
Australia
21 days using the app
Growave replied March 19, 2021

Heeey, team at I Love Tunics, thanks a lot for taking the time to leave us your amazing review. 😍

Our team always goes above and beyond to provide good customer service and fulfill queries in a timely manner, and we are so pleased that we hit the mark for you! ✨

Great to see how the shoppable gallery perfectly fits your store, making it easier for customers to purchase your beautiful products.

It was a pleasure to work with your team and we look forward to many years of fruitful cooperation with you. 💖