Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy installation and seamless integration of Instagram into their websites. They value features like showcasing Instagram feeds, product tagging in galleries, and image filtering via hashtags. The translation options and language editor are praised for enhancing international customer engagement. The customer service is commended for its promptness and efficiency. Merchants also like the ability to retain customers on their site, create multiple galleries, and promote products effectively. However, some find the frequent updates and offers to be a downside.

March 12, 2020

Works well, good customer service for a small app, works smoothly for the most part.

The team is good and have ironed out bugs pretty quickly each time we mentioned it, such as Instagram text formatting not being correctly carried over - > solved within a day, app stopped appearing in some sections of website -> solved within an hour.

ATS Tiles & Bathrooms
Australia
Almost 4 years using the app
October 31, 2017

Impeccable service! I love that one of the co-founders is always fixing your problem and replying extremely quickly. So when you get an email from them, be sure that there is a solution in it ;) ! Cannot wait to see how it will impact conversion rates.

Alive Boutique
United Kingdom
Almost 4 years using the app
March 14, 2017

Great Help! Excellent service.

Thank You!

Mala And Coco
Australia
Over 3 years using the app
September 13, 2018

I love this app you can tag a number of products and the images will appear on the homepage, a dedicated page and the tagged product page.

They also installed the app for me and put up with me asking them to change it 3 times.

Would highly recommend this app and the company.

Phoenix Fitness
United Kingdom
Over 3 years using the app
Edited April 23, 2020

App works as described. I thought it'd help my IG account to be able to tag products from the catalog to IG but that was not the case. Still, it works on the website.

Canga Shop
United States
Over 3 years using the app
Growave replied April 15, 2020

Thank you for bringing this into our attention dear merchant! :)

We would like to let you know that we carried scheduled server maintenance and improvement work that took just a few minutes and we are really sorry that you found yourself at the exact same time trying to install the app...

The good news is that our app has already been installed and you can see our shoppable gallery on the homepage of your store! Would you mind taking a look?

By the way, we have sent a couple of emails over the past few days and hope to get your response.

We are always happy to discuss any questions. You can just hit the Live Chat button on our website, contact insta@growave.io or we can jump on a quick call. :)

October 6, 2017

great app/great service! Eldar was very responsive to my questions.

Ecojotstore
Canada
Over 3 years using the app
March 9, 2020

Brilliant app with an even better support team. We've done a bit of research and currently, this is the best app for the Instagram feed/tagging products. Using it on three different stores.

CO2Art.us
United States
Over 3 years using the app
Edited February 26, 2020

Great app and excellent customer support! Would definitively recommend this app to any shopify seller looking to incorporate a buyable Instagram feed. Couldn't recommend this app more it integrated seamlessly to my homepage and Eldar was an ace at answering my questions.

In Season Jewelry
United States
Over 3 years using the app
October 19, 2018

This is a fantastic APP - and is supported by equally fantastic people. Eldar was really helpful and communicated quickly with all questions I had. He/she even made suggestions and improved on my page on their own!

BellaAndSol
United States
Over 3 years using the app
September 27, 2017

Incredibly easy to use app. Eldar was super supportive in getting my app customized to my store's specific needs. Thanks!

Stash Home
United States
About 3 years using the app