Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy installation and seamless integration of Instagram into their websites. They value features like showcasing Instagram feeds, product tagging in galleries, and image filtering via hashtags. The translation options and language editor are praised for enhancing international customer engagement. The customer service is commended for its promptness and efficiency. Merchants also like the ability to retain customers on their site, create multiple galleries, and promote products effectively. However, some find the frequent updates and offers to be a downside.

Edited April 23, 2020

App works as described. I thought it'd help my IG account to be able to tag products from the catalog to IG but that was not the case. Still, it works on the website.

Canga Shop
United States
Over 3 years using the app
Growave replied April 15, 2020

Thank you for bringing this into our attention dear merchant! :)

We would like to let you know that we carried scheduled server maintenance and improvement work that took just a few minutes and we are really sorry that you found yourself at the exact same time trying to install the app...

The good news is that our app has already been installed and you can see our shoppable gallery on the homepage of your store! Would you mind taking a look?

By the way, we have sent a couple of emails over the past few days and hope to get your response.

We are always happy to discuss any questions. You can just hit the Live Chat button on our website, contact insta@growave.io or we can jump on a quick call. :)

October 6, 2017

great app/great service! Eldar was very responsive to my questions.

Ecojotstore
Canada
Over 3 years using the app
March 9, 2020

Brilliant app with an even better support team. We've done a bit of research and currently, this is the best app for the Instagram feed/tagging products. Using it on three different stores.

CO2Art.us
United States
Over 3 years using the app
February 10, 2021

This app can help you to achieve some cool stuff. We are using it to promote our paintings, especially to showcase combinaison as to help clients taking their decisions. We create an menu item with a link to the page and clients like the fact that can just click on the tag and buy..like on IG but without exiting the website. On an admin side, I like you can configure the app to auto publish everything or only tagged products. In our case, we only want to publish pictures of our IG that show 2 products or more together and it is very easy to manage. The support is also very efficient. They helped with he design of the page but also to tweak some text . The app is flexible and you can translate all text without paying any extra.

Eyefood Factory France
France
Over 3 years using the app
Growave replied February 11, 2021

Dear team at Eyefood Factory France, we are incredibly grateful that you took the time out to leave us this lovely review! 😇

It is beyond pleasing to see how our Shoppable Instagram app is helping you to promote your beautiful paintings. 😍 A separate page with your Instagram gallery indeed makes it a lot easier for your customers to find items they saw on your Instagram, and purchase them just within a few clicks. ✨

We are so thrilled that you are taking the most out of our app and find it flexible & very easy to manage. In any cases, we’re always there and ready to assist you!

Thank you, once again for your kind words. We look forward to serving you again.💖

October 19, 2018

This is a fantastic APP - and is supported by equally fantastic people. Eldar was really helpful and communicated quickly with all questions I had. He/she even made suggestions and improved on my page on their own!

BellaAndSol
United States
Over 3 years using the app
Edited September 5, 2017

What an excellent support they have! Spend my late hours working directly with the team. Awesome job guys!

Nice app, nice support :) Happy with the results

Unicornio Store
United States
Over 3 years using the app
September 27, 2017

Incredibly easy to use app. Eldar was super supportive in getting my app customized to my store's specific needs. Thanks!

Stash Home
United States
About 3 years using the app
Edited July 1, 2020

Tattu Kachieva helps me to set up in a bit.
Good service and nice to see on our e commerce
Thank you for your service, erika

Agr. bio Sant'Egle Produzione e vendita prodotti biologici in Toscana Italia
Italy
About 3 years using the app
January 21, 2021

Great and polite customer service that goes the extra mile with step by step screenshots on what to do! (: Just take note that they don't work on weekends so no one would replying to you until Monday!

So Not Size Zero
Singapore
About 3 years using the app
Growave replied January 21, 2021

Greetings of the day team at So Not Size Zero,

Allow us to express our earnest and sincerest gratitude to you for taking your time to leave such a magnificent review. 🥰🙏🏻

Thank you for noticing our efforts to deliver excellent and efficient assistance. We constantly try hard, only for our customers. We also admire your ability to see and point to the field which we must improve. We are indebted to you for your support and contribution to our achievement and growth. We assure you that we are putting all forces to have the support 24/7 however we hope that we will succeed to do it more efficiently in the near future. 🤞🏻🥳

Million thanks and hope to see more glorious years ahead of us.

April 12, 2017

Great app, easy to use. Customer service professional and rapid. We reached out for help in setting up and it was taken care of immediately.

Mamazoo 5
Brazil
About 3 years using the app