Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy installation and seamless integration of Instagram into their websites. They value features like showcasing Instagram feeds, product tagging in galleries, and image filtering via hashtags. The translation options and language editor are praised for enhancing international customer engagement. The customer service is commended for its promptness and efficiency. Merchants also like the ability to retain customers on their site, create multiple galleries, and promote products effectively. However, some find the frequent updates and offers to be a downside.

February 28, 2017

Nice app. Easy to use and great online support!

Style Reform 2
United States
Over 6 years using the app
October 10, 2017

Removing one star because my images were not showing after following instructions. The developer provided excellent customer service and corrected the issue immediately. Easily a 5-star app if it had worked with no need for customer support. (please note: they had me up and running very quickly!)

Frank Regards
United States
Almost 3 years using the app
March 10, 2016

I wish the cost was lower, but I have to give a high rating for customer service. The app works beautifully and because you have to install with code (something I'm not great at), SocialShop double-checked my installation and reached out to offer assistance. This happened within hours of getting it and the problem was fixed immedialtely. Highly recommend.

Chocolate Milke
United States
Over 2 years using the app
July 19, 2016

I has a few issues integrating the app in my store, but Eldar was most helpful and I'm loving the look so far! I only wish there were more customization options offered from the app's dashboard, rather than having have to modify the code.

Inkdstationery
Australia
Almost 2 years using the app
Edited October 2, 2018

I've just updated my Shopify theme and they contacted me directly to help with the installation - very efficient. Love the new gallery at the bottom of my website.

Ona Chan Jewelry
United States
12 months using the app
January 17, 2018

Could use some more features and a a little cleaner layout but overall pretty nice app

https://www.ArtisanBound.com

Artisan Bound Llc
United States
4 months using the app
August 30, 2016

I love this app! I had a few technical issues, but I emailed support and they were fixed promptly.

Halite Clothing
Australia
3 months using the app