Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy installation and seamless integration of Instagram into their websites. They value features like showcasing Instagram feeds, product tagging in galleries, and image filtering via hashtags. The translation options and language editor are praised for enhancing international customer engagement. The customer service is commended for its promptness and efficiency. Merchants also like the ability to retain customers on their site, create multiple galleries, and promote products effectively. However, some find the frequent updates and offers to be a downside.

April 18, 2023

Excellent support. A good support system is very important when choosing an app. Excellent display style when tapping on Instagram posts. I love this app very much.

keycabins(キーキャビンズ)日本公式
Japan
3 days using the app
Growave replied April 18, 2023

Hi, keycabins and Team,

Thank you so much for your valuable time and for your amazing feedback. We are glad to know that we were able to provide good help. It motivates our team to move forward and improve the quality and service of our app. 🙏🏻

In case you have questions or queries, please feel free to reach out. We are always here to assist you. 🥰

July 4, 2023

The app doesn't work on my store! We have contacted them for several times but get no reply! Poor service...

wowangel
China
About 2 months using the app
Growave replied July 4, 2023

Hi, the team at Women Angel and Colin,

We appreciate you taking the time to provide us with your thoughts. Even when the feedback is unfavorable, it provides us the chance to enhance our services, thus we value hearing from our clients.

We deeply regret any trouble or inconvenience you may have faced. We want every customer to have an excellent experience with our business, so we sincerely apologize if we didn't live up to your expectations.

To make things right, we would like to offer any solution to make you change your decision. Please reach out to us so that we can further discuss how we can resolve this matter to your satisfaction.

Once again, we apologize for any inconvenience caused and appreciate your feedback. We value your business and are committed to improving our services based on customer input.

Sincerely,
Aziz from the Support team.

September 6, 2016

So far so good, great helpful support, exactly what i wanted for the site.

Hardcore Carnivore Rub
United States
About 7 years using the app
January 17, 2017

Very happy with this app!
The tagged photos shows up under the actual products on our online shop

Love it.

Classic Living Design As
Norway
Over 6 years using the app
March 31, 2017

This app is really great. We tried several other Instagram feed apps but only this one showed the instagram account name and allowed us to change the text above.
It was super easy to install and any questions, issues were sorted immediately by their super helpful team on the instant messenger.

Nordic Design Home
Estonia
About 6 years using the app
October 5, 2017

Great app and awesome support, highly recommend.

Mygymwardrobe
United Kingdom
Over 5 years using the app
January 11, 2017

Excellent communication, Kalys Salmakbaev was with me till i was satisfied, app works great too, fully recommended.!!!

Desi Rack
United States
Over 5 years using the app
April 1, 2017

Works really well, and easy to use! Looks beautiful on my site, Tribe-Jewelry.com. I had a little trouble setting up at first, but Elgar was super helpful and set it up for me right away! I definitely recommend this app! :)

Sarahlewisjewelrycom
United States
Over 5 years using the app
October 16, 2017

App works perfect for our treasures page :)
Easy setup and looks great too

Buriedtreasurecoffee
Canada
Over 5 years using the app
December 3, 2018

I love that this app makes your instagram posts shopable! They offered to install it for me since I was having a hard time and the next morning there it was on my site!

Angel Alchemy Jewelry
United States
Almost 5 years using the app