Calificación general
4,6
Recuentos por nivel de calificación
  • El 85% de las calificaciones son de 5 estrellas
  • El 7% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 6% de las calificaciones son de 1 estrellas
6 de abril de 2018

TERRIBLE APP DO NOT USE. IT DOES NOT MAKE YOUR INSTAGRAM SHOPPABLE IT GIVES YOU A LINK TO PUT IN YOUR BIO SO PEOPLE CAN SEE A PAGE TO SHOP THE PHOTOS. COMPLETELY POINTLESS. DONT WASTE YOUR TIME LIKE I DID

Toallmyblackgirls
Reino Unido
3 meses usando la aplicación
5 de julio de 2022

I have logged in with this app already. I recently changed my insta password so I was trying to log in to this app again from Shopify but it's not working anymore. not sending a reset password either. If I try to sign up again it says this user id already exists and I tried their live chat and send a message for help. Nothing, nada. I feel so lost and this app put me in a loop I feel I can't get out of. :(

My Brands Closet
Emiratos Árabes Unidos
3 meses usando la aplicación
12 de septiembre de 2019

I've followed the instructions, but it's not working on my feed and I cant find a customer service number, email or contact anywhere. How are we supposed to contact you for help?

VESTIRSI
Australia
2 meses usando la aplicación
1 de junio de 2017

It looked great when we downloaded it and started using Snapppt, but it didn't put prices on our feed nor the tags to shop, and only made us change our actual website with theirs.

Eilean Organic Couture
México
Alrededor de 2 meses usando la aplicación
11 de marzo de 2018

impossible to delete or deactivate your account! Does not make your actual instagram shoppable.

Sandra Macdougall Art
Canadá
Alrededor de 2 meses usando la aplicación
13 de marzo de 2020

Super confusing UI and horrible customer support. We've had some simple requests for info after the theme wouldn't auto-install and the code couldn't be implemented. Close to a dozen emails later they refuse to give us simple information, nor message us back. Terrible app and people.

ABLOC
Estados Unidos
Alrededor de 1 mes usando la aplicación
Fecha de modificación: 25 de febrero de 2019

Don't like writing bad reviews. Had high expectations. Unfortunately, I had no support from this app. It stopped working without notice and contacted support staff in many occasions without and answer.

Pampas Fox
Suecia
Alrededor de 1 mes usando la aplicación
5 de mayo de 2017

1 star because they didn't take the hint to unsubscribe from any and all unsolicited e-mails.

Had to blacdklist their domain and every single Source IP in order to stop getting e-mails.

Tweegsters Bricks
Canadá
28 días usando la aplicación
2 de abril de 2019

I can't signup to Snapppt, it just say opps something went wrong....! It doesn't say anything on their app and there's no way contacting them

DeiaClothing
Suecia
28 días usando la aplicación
Fecha de modificación: 3 de julio de 2018

Initially, it worked out great until some issues surfaced with product updating & price updating.

1) Product updating: Once you upload images to your Instagram, it might take awhile before it appears on the Snapppt platform, the support team might ask you to add in some codes (but not explaining how to).

2) Price updating: Almost the same as the top issue, but this one never got fixed. Uploaded new images onto Instagram, and it got updated onto Snapppt, but the prices reflect wrongly.

*Support team response delay: I inquired on 20th June and got a reply on the 26th June, not something that you want to experience if you're running your online business. Followed the support team's instructions (P.S.: You have to figure out what they are saying yourself if you have no idea about codes) and yet, the problem still persists so I sent a 2nd email which was 3 days ago.

Final verdict: Snapppt may be good for you IF you don't experience any issues, but once you do, prepare for a long wait, if not, switch over to some other Instagram apps, don't let their inefficiency affect your business.

Hewhom
Singapur
27 días usando la aplicación