Sauce: Instagram, TikTok & UGC

Don't like writing bad reviews. Had high expectations. Unfortunately, I had no support from this app. It stopped working without notice and contacted support staff in many occasions without and answer.

I have products on my shopify, I followed the step by step to install the app but I could not see the products added. What do I have to do?

Very neat app. Easy to install and totally intuitive. We love it.

1 star because they didn't take the hint to unsubscribe from any and all unsolicited e-mails.

Had to blacdklist their domain and every single Source IP in order to stop getting e-mails.

I can't signup to Snapppt, it just say opps something went wrong....! It doesn't say anything on their app and there's no way contacting them

Great app. Love it. Easily you can create clickable links to your product and improves conversion rate.

Initially, it worked out great until some issues surfaced with product updating & price updating.

1) Product updating: Once you upload images to your Instagram, it might take awhile before it appears on the Snapppt platform, the support team might ask you to add in some codes (but not explaining how to).

2) Price updating: Almost the same as the top issue, but this one never got fixed. Uploaded new images onto Instagram, and it got updated onto Snapppt, but the prices reflect wrongly.

*Support team response delay: I inquired on 20th June and got a reply on the 26th June, not something that you want to experience if you're running your online business. Followed the support team's instructions (P.S.: You have to figure out what they are saying yourself if you have no idea about codes) and yet, the problem still persists so I sent a 2nd email which was 3 days ago.

Final verdict: Snapppt may be good for you IF you don't experience any issues, but once you do, prepare for a long wait, if not, switch over to some other Instagram apps, don't let their inefficiency affect your business.

BE AWARE before you install and spend your time linking product pages to each IG post photo... If you're only using the Free version, you ONLY get to choose and link to 50 IG posts for free. You cannot change them or choose others instead once you've reached the 50 max. Quite disappointed!

Still working my way thru as I I'm not seeing any engagements thru this process, but I'm determined and it's only been a cpl days! I do like the concept and functionality. What I don't get is that my customers now have to go to another site to click on a link to get to my site? Is that correct? Forgive my ignorance, like I said, it's been only a cpl days.

Just downloaded the app, so far I’m pleased with it and the support I’ve received is pretty good! Wished images in carousel looked bigger.