Instagram Shop by Sauce , 872 reviews

Overall rating
Counts per rating level
  • 85% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
March 14, 2023

I've been using this app for about 4 years now - any time I need assistance, they're quick to respond and have been incredibly supportive recently when I needed some urgent help (to fix something caused by myself). I've trialed lots of these apps over the years, and always end up coming back to Sauce - I'm here to stay now! Highly recommend!

Pretty in Print Art Ltd
United Kingdom
Time spent using app: Over 2 years
Edited January 30, 2023

It is a good tool, but it shows only a gray band on product pages that do not have UGC, which breaks up the sophistication of the shop design.

Update 2022/12/22
I was told by customer support that it was impossible to get rid of the gray box before, except by using the Fallback Gallery feature, but they have now solved the problem.

It would be a better tool if it were possible to analyze the performance of each UGC in more detail. The goal of UGC is not to get published, but it is also important to make improvements based on performance.

Time spent using app: 4 months
Sauce Social Commerce replied December 15, 2022

Thank you for bringing this to our attention and for taking the time to leave us a review. We appreciate your feedback and take it on board.

There are a few options to remove the 'grey band' you are seeing in your product page galleries. You can use the Fallback Gallery feature to fill the gallery with your most recent images for a richer customer experience. Alternatively, you can remove the background from the section where there are no items to display so it does not appear grey. I have sent you a direct message just now, as we'd be happy to help you with this if you wish. Best, Fede

November 21, 2022

You can't have a website without a shoppable instagram. The team at SNPT are great and really helpful. They made this happen with no fuss and amazing support.

Time spent using app: Almost 2 years
November 21, 2022

This app and the team that support it have been awesome for us. We continue to find new ways to work together as they really love their brands!

Deux Mains
United States
Time spent using app: Over 2 years
Edited September 13, 2022

I am updating my review since I got quite a lot of support from the Sauce team. They've jumped on zoom calls to give me an introductory session and explain the tips and tricks as well as hidden benefits of using the app. Thanks to Fede and Yemi in particular for checking in until I was happy and on my own two feet to start using the app. The app is a bit more than I expected but I now see its benefits.

Time spent using app: 9 days
August 30, 2022

The app is nice although it's missing some basic functions here and there. I've contacted support a number of times however they are not very responsive. On their live chat, I find myself having to follow up numerous times (this last time for over 2 weeks) and still waiting for a response. So 4 stars for the app but 2 stars for their support.

United States
Time spent using app: Over 2 years
July 5, 2022

I have logged in with this app already. I recently changed my insta password so I was trying to log in to this app again from Shopify but it's not working anymore. not sending a reset password either. If I try to sign up again it says this user id already exists and I tried their live chat and send a message for help. Nothing, nada. I feel so lost and this app put me in a loop I feel I can't get out of. :(

My Brands Closet
United Arab Emirates
Time spent using app: 5 months
May 6, 2022

Its ridiculous the amount you are now charging a month for this. It used to be free. That is quite the jump. And there is basically no free option once you use 50 tags. VERY disapointed.

Johnny Beach
United States
Time spent using app: Almost 5 years
April 1, 2022

UX is awful. It won't let me search the influencer by their handle only with hashtags. It also won't let me add the influencer image to the product page without downloading code. It used to be easier to use but since they updated the app, it's gone downhill. Will probably delete the app and find something similar. 100% do not recommend.

ela Handbags
Time spent using app: About 1 year
Sauce Social Commerce replied April 2, 2022

Hi Ela Handbags, I've recorded a quick 1min video showing how any Instagram Influencer can be looked up by their username, their media can then be tagged with any product and automatically showcased in your relevant product pages (no code needed!). I'd be delighted to hop on a 1:1 to better understand your key challenges and will do my best to solve + optimise them for you on the call.

March 24, 2022

This app is great! There’s so many amazing customizable features and most importantly it helps with social proof by getting UGC right onto your website!

Plume Hair & Lash Science
Time spent using app: 3 months