Baddest Bish Ever
I'm actually surprised by all the good reviews because Snapppt has no real technical support only Automatic Bots and very little self-help literature and tiny small videos that does not actually show how to use the app with your shopify store. So are these Good Reviews Legitimate. I don't think so. At least have Tutorials. Snapppt should check out Shopify Academy on how to educate in a User Friendly way instead of depending on useless bots and inadequate no-info website.
NOBODY CAN HELP !! POOR SUPPORT
once you click on the picture price tags like 69,99€ will be displayed as 6999€.
Initially, it worked out great until some issues surfaced with product updating & price updating.
1) Product updating: Once you upload images to your Instagram, it might take awhile before it appears on the Snapppt platform, the support team might ask you to add in some codes (but not explaining how to).
2) Price updating: Almost the same as the top issue, but this one never got fixed. Uploaded new images onto Instagram, and it got updated onto Snapppt, but the prices reflect wrongly.
*Support team response delay: I inquired on 20th June and got a reply on the 26th June, not something that you want to experience if you're running your online business. Followed the support team's instructions (P.S.: You have to figure out what they are saying yourself if you have no idea about codes) and yet, the problem still persists so I sent a 2nd email which was 3 days ago.
Final verdict: Snapppt may be good for you IF you don't experience any issues, but once you do, prepare for a long wait, if not, switch over to some other Instagram apps, don't let their inefficiency affect your business.
Awesome app UNTIL you have a problem. Worst support I have seen since I started my site on Shopify. Might be because the app is free.
After adding the product galleries code, it started messing with my checkout, cart pop-up store buttons and the product image display. The team responded a couple of times after I reported the issue. The responses did not help. I was told that the issue was forwarded to their development team after I constantly kept emailing them. Been 3 weeks now and no solution or as much as an update as to where things are. Ridiculous.
This app is completely pointless and once you sign up you cannot close your account.
Don't waste your time. The app does not work as advertised and does NOT make your Instagram Shoppable
software works well and looks good enough,,,but I dont get it.
All you can do is add a snapppt gallery link to your instagram bio..so what is
the benefit of this over putting your own shop link there? if instagram allowed links from images in app allowing for a direct instagram to purchase experience, then this would be gold dust..but they don't!
Would be awesome but keeps pulling in the wrong store's products
TERRIBLE APP DO NOT USE. IT DOES NOT MAKE YOUR INSTAGRAM SHOPPABLE IT GIVES YOU A LINK TO PUT IN YOUR BIO SO PEOPLE CAN SEE A PAGE TO SHOP THE PHOTOS. COMPLETELY POINTLESS. DONT WASTE YOUR TIME LIKE I DID
Wave Riding Vehicles
It does NOT make your instagram "instantly shoppable" as described! Its a middle-man website platform which is fairly pointless.