Instafeed+Story Instagram Feed

I have to edit my original post. The app was easy to download, however, it never worked properly. I spoke to their team and the IG feed is supposed to update randomly two times a day, but that never worked for me. I had to contact them each time for them to make it work. I posted twice yesterday on IG and still today, a new day, they don't even show up. Then, the highlights section, if you post a ...

I do not appreciate that I had erroneous charges on my account that if i hadn't have seen, they would have been happy to keep. Are you doing this to other customers?

Not satisfied from the customer service. Provided always generic answers with 0 detail. And tries to imply that the app has certain functions while in reality it does not have.

O story não tem como vc fazer personalizações para adequar ao designer do seu site. O suporte não ajudam em nada, com mensagens prontas e não personalizadas para te atender. Tudo dizem que vão solicitar ao desenvolvedores e nada mais, nem retorno, nem solução.
O feed simplesmente não aparece no site. Já solicitei diversos atendimentos mas nenhum foi eficaz.

In the beginning, the customer service was great but I have been trying to contact them because I need support with some updates and have gotten 0 answers, the link to support doesn't even work. I will need to find an alternative.

Well we installed the then free? App many months ago to try it, but because of some difficulty to integrate it in Debutify theme we never have gone live with the functionality. Now on the latest Shopify Invoice we see "Concept Plan: 2021-05-19 - 2021-06-18" and 3,95 $ are billed for the App. We never saw a warning/email that the App will be billed. So we are not happy and will uninstall. EDIT/ ...

Images don't load half the time and sometimes the feed doesn't even appear. Switched to a different app and it worked better.