Overall rating Based on 562 reviews
Thought I was alone in this issue... apparently wide spread problem. Kind of a key feature I was hoping on taking advantage of the more than other aspects. Anyone figure out a fix, please update!
Fowlers Trading Company
Same as others... Sad thing is that I have it on one of my stores... But I was rebranding another and it just won't work. Worthless.
I sell on Shopify's platform. I cannot connect the Instagram sales channel to Facebook as instructed from the Shopify Store. When I click "connect to Facebook", I get this error message instead "Can't load URL: The domain of this URL isn't included in the app's domains. To be able to load this URL, add all domains and sub-domains of your app to the App Domains field in your app settings." How Can this issue be Resolved?
does not work and error message, you cannot connected to facebook.
You have technical issue, resove it before you introduce to shops.
I was reading the forum , lots of seller have problem with Instagram. I am going to sell on instagram but not trhough you.
THE WORST EXPERIENCE BY FAR WITH SHOPIFY, INSTAGRAM & FACEBOOK COMBINED. WAS WORKING FINE AND THEN STOPPED FOR NO APPARENT REASON. WAISTED SO MUCH TIME TRYING TO MAKE THIS WORK, CONTACTED SHOPIFY WHO AFTER 2 WEEKS JUST SAID IT WAS A PROBLEM THROUGH FACEBOOK, SHOULD NOT BE THIS HARD TO GET AN APP TO WORK, LOOKING FOR AN ALTERNATIVE THAT DOES NOT INVOLVE FACEBOOK .WRITTEN A FEW EMAILS TO FACEBOOK, INSTAGRAM AND SHOPIFY AND NO ONE RESPONDS, TERRIBLE IN EVERY WAY POSSIBLE. ABSOLUTE NIGHTMARE OF TECHNICAL PROPORTIONS
This must be an embarrassment for Shopify -- it simply does not work! I've been trying for a week, with random results. Tried technical support and have been told repeatedly that the only way to make it work is to unlink all accounts and start over. Tried that -- it didn't work. Technical support just said it's an Instagram problem -- even though the Shop functionality on the Instagram app works fine and connects fine with Facebook. The problem is that Facebook and Shopify don't talk consistently -- the connection may come an go. Shopify tech support is not replying to my messages anymore -- they've abandoned me. Sadly, this app will only bring you one thing: frustration!
Same as everyone else here. We added this app the simplify the process but its broken. Would get constantly denied then after working with Facebook Helpdesk set up business manager, then finally got to a different error: You need an Instagram business profile to tag products
Switch to a business profile from the Instagram section of your Facebook Page settings.
Shopify is literally no help with this.
Account doesn't even connect. The furthest I got was making my instagram a business account through facebook but I have a business account.
It works ok, you just have to be careful not to put country restrictions on the Facebok account
The button to connect facebook does not work. Making this app useless.