Instagram channel

Instagram channel

by Shopify

Sell on Instagram by tagging products in your posts & stories.

Overall rating
1.5 of 5 stars
Based on 589 reviews

  • 5 of 5 stars
    9% of ratings are 5 stars
  • 4 of 5 stars
    3% of ratings are 4 stars
  • 3 of 5 stars
    3% of ratings are 3 stars
  • 2 of 5 stars
    2% of ratings are 2 stars
  • 1 of 5 stars
    83% of ratings are 1 stars

All reviews

451 - 460 of 489 reviews

My Golden Pet

Also denied for no reason. I've done everything right.
"Your store isn’t eligible for Instagram product tagging"

Ethical Collection

In the same boat as so many others, we have been selling our products on Facebook for 2 years without an issue, but have been instantly denied twice from Instagram!

Was hoping to find a solution on here, but it seems others are having exactly the same issue.


Have faced problems every step of the way and no one seems to know how to help!! We have been running our store on Facebook since the very beginning when it was released. We have spent thousands of dollars on adds on both Instagram and Facebook. There is no reason that we shouldn't be accepted !! If any web developers know how to rectify this problem please reach out.


I would give zero stars if possible.. denied right when connected just like everyone else and no way to contact support or appeal.. don't waste your time!!

Kelapa Organics

This is the worst experience since joining Shopify period. I understand that Shopify has no say to which stores get approved to sell on instagram. But as you can clearly see on the comments here that NOBODY is getting approved, even when they tick all the boxes in Instagram's commerce policy. Shopify you need to either remove this app or speak to instagram on all of our behalf and fix this. You can't say there is no issue here after looking at all the comments here?? Please help Shopify?


Denied? No obvious violations and there's no appeal process or way to contact Instagram. Very frustrating

Shame Your Enemies

In the same boat as so many others; they rejected my products and give a link on "how to repeal," but it leads to a dead end and no way to contact them. Thanks for wasting my time, Instagram.


Same as all the others here. Store was denied instantly without the ability to even appeal or contact instagram

Ea 111

If I could give zero stars I would. Facebook and Pinterest have no problem connecting to my store, Instagram has denied me every time I try. And if you have ever tried to get in contact with anyone at IG you know it's impossible. There needs to at least be a way in this app to contact IG when your store has been denied and you are fully in compliance.



FOr some reason my store was denied instagram shopping. No appeal process and no understanding why as the ecommerce policy shouldn't deny it and we don't break any rules!!

Like everyone here there is nothing to be done and no reply from instagram.