Overall rating Based on 589 reviews
With all the negative views, I thought I'll add a positive one. It works... been using it since 2018. You can tell its been updated, easy to find my goods both from Facebook and Instagram. Make sure you hook up facebook and make sure they are all sync together. Instagram is installed on Shopify better to sign up via there.
Ophelia Fox Boutique
Update: I had someone from Shopify message me and assist with getting this app to work. From memory, I had to send multiple emails to Instagram to get my products approved. Once they finally approved this app works really well. Tags the products, and no issues. Thank you for your assistance.
Doesn't work, waste of time. Support doesn't help either. Can't tag products, Instagram won't approve the store, however, does not give any information on why or how to change any problems. Very disappointed.
Thank you for taking the time to share this review with us.
I completely understand how it can be disappointing when an application doesn't work as expected. However there are sometimes ways to get a second review of your account from Instagram. You can do this by reporting a problem within the Instagram app.
I'll also be following up with you via email so that we can continue to chat about your business! -Lizzy, Shopify Support
all good awesome app so far I have gone through . i recommend you guys to use this app ...............................
Very disappointed, FB shop was approved but IG has been denied, it makes no sense. It is now affecting my business, there is no way to reapply for the instagram app. Tried reaching out to support teams but have had no help or reply. *UPDATE - I MANAGED TO FIX THIS AFTER SPEAKING TO A SHOPIFY EXPERT - ADD SHOP FROM INSTAGRAM APP ITSELF, THIS GAINED ACCESS TO THE APP AND MY CATALOG WAS REVIEWED AND ACCEPTED!!
Thank you for sharing your review with us.
I know you've had trouble contacting Facebook and Instagram so far, but I wanted to ask if you've been able to try connecting with them using Facebook's Business Chat feature?
I’ve reached out to you via email as well to continue our conversation, hope to hear from you soon! -Lizzy, Shopify Support
I think you guys leaving bad reviews need to check your settings, this app worked perfectly fine for me.
Stylos For You
O Instagran é o máximo. É uma das redes sociais mais divulgadas no momento. Eu aconselho a todos, pois funciona mesmo.
fantastic app, get your shop on facebook.
I first linked my instagram account to my facebook public page via instagram settings on my phone.
if its not working you need to make sure your facebook pulic page is "published", you`ve connected your payment method through FB business manager, and chosen the SHOP template may also help within your facebook page. fill in all other settings regards your business address, name, link your card for ad payments via business manager which will set up an ad manager account for you. make sure you are admin on your facebook page which should happen by default if you created the page. create an @yourbiz name on the home page settings.
that said, use incognito mode to avoid cache and cookie issues, and in chrome browser go to settings > advanced > privacy security > site settings > cookies, ENABLE ALLOW 3RD party cookies. That worked for me.
I also added
in the "allow list" in that cookies section.
I installed the facebook app first, on shopify, then the instagram app.
Its really nice the page. I love the sysytem.
All content is of excellent quality. The only thing I have noticed is that when I access my profile from my desktop computer, I can not upload photos or videos and I can not chat.
I was having a problem to connect the instagram account in the begining. But shopify support was great and provided a solution for me. My products are in instagram now. Thank you! :)
Thank you for sharing this feedback-- we'd love to help you figure this out! I’ve followed up with you via email so we can investigate this further, and I look forward to hearing back from you soon. - Lauren, Shopify Support
Go Funky Socks
This app takes some tweaking but once it is lined up, it really works very well. If you have trouble make sure you reach out to the Shopify Support team and developers, they are really good at finding out what the problem is when things don't seem to be working right. Can't thank them enough.
Thanks Lauren, you are awesome. This app does exactly what it says.
5 stars all day.
Thanks for taking the time to share your feedback about the Instagram app! We'd love to look into this further to make sure the app functions properly. I’ve reached out to you via email to get the gist of what's happening with your store, hope to hear from you soon! -Lauren, Shopify Support