Powerful new features, services and plugins for your Shopify store
This app is unpublished and unsupported. It should be used at your own risk.
Instant Answer

Instant Answer

Developed by Instant Answer

Price: $4.99 / month Free Trial: 7 days More info
  • Guess why the customer is visiting and show an order status message
  • Impress customers by knowing who they are and what they want
  • Reduce customer support requests.

Intelligent customer support messaging

When a customer visits your store they're probably looking for something. If you know who they are, then why don't you take a guess?

Did they place an order recently? Show the current order status.

Was the order shipped recently? Show the current tracking status of the order.

Should the order have been received by now? Ask them how they're getting on and ask them for a review.

Customise your messages to fit your brand

  • Your order is currently in processing and will be shipped shortly!

  • We haven't received payment for your order yet - once we do, we'll get right on it.


  • Customise each individual message using variables: order not paid yet, order not shipped yet, order shipped and order cancelled.

  • Customer can hide the message once they've seen it

  • Can enable and disable the app from the settings

  • No charge on development stores.


Instant Answer can only work when the customer has registered an account and the customer is logged in, so it works best when customer registration is mandatory.

$4.99 / month
7 days


Allow Customer Registrationsfree

Support & Sales

Instant Answer
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