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best pagebuilder out there!
Amazing app, super easy to use and the best customer care.
My requests were handled in about 5 minutes!
I've been using Instant for a year now and I love this app. Lots of templates that are updated regularly, it's really easy to work with. The technical support is excellent! They are responsive and knowledgeable. I recommend it to all e-merchants who want a website worthy of the name. Thank you, Instant. :)
Lovely app to build an entire custom store without relying on code or complex AI coding tools. Great support of the team. Highly recommend this product 10/10! PS. They just launched AI and it's a leap in the ecom ecosystem.
The live support is a total game changer. It has made things so much easier for us since we have no experience with a web builder. The support staff teach you how to do things which aids with learning of the platform. I would recommend this platform!
Amazing tool and very supportive team
Arslan helped me so much I can't thank him enough, there's a LOT of customization with this app.
It's amazing! Everything I have been looking for - for years.
I am not the best with getting around with new technical stuff, but the team has been really helpful. They also have a whole course you can watch, which makes everything so easy! I would highly recommend.
couldn't cancel still being charged for useless bullshit
Hi, we're sorry your experience was a frustrating one.
Looking back at our records, we saw your support ticket and refunded you in full as soon as you reached out. The continued billing happened due to how Shopify's billing periods work, which can result in charges being processed after an app is canceled. As the app vendor, this is unfortunately outside of our control, but we've relayed the feedback to Shopify in the hope it gets improved for merchants going forward.
Thanks for taking the time to share your experience, and apologies again for the trouble it caused.
- The Instant Team
Amazing customer service