Reviews (192)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to boost business metrics like conversion rates and average order values through its easy-to-use, no-code interface. It offers a variety of templates and responsive designs for mobile and desktop, with seamless Shopify integration. The drag-and-drop builder is noted for its speed, and the customer support team is praised for its responsiveness and helpful personalized video tutorials.

October 24, 2024

The Bradery
France
5 months using the app
September 17, 2024

BeurDream.
Finland
19 days using the app
July 8, 2025

there is no free plan available

Arabuli Perfumes
Georgia
July 7, 2025

Fast, helpful support—and the platform is incredibly easy to use and packed with features. I 100% recommend it.

Sonder
United States
3 months using the app
June 23, 2025

Amazing these i guys, best customer service ever. No matter how late I always get a reaction in 10 minutes max!

Always great help!

Mijn winkel
Netherlands
June 18, 2025

Incredible customer service

GeoTag
United Kingdom
May 28, 2025

My Store
United Arab Emirates
May 28, 2025

it's quite simple to use and if you don't know something they'll help you "instant"ly

Athlion
Spain
May 22, 2025

Very easy to use and great support. Questions are answered within an hour and issues fixed in no time.

SerenitySleep
Netherlands
3 months using the app
May 20, 2025

Very Responsive and Helpful . Quick and easy professional website designing.

Crafted By Jude
United Arab Emirates
February 26, 2025

By far the best page builder app out there

EarthFlow
Australia
4 months using the app
January 20, 2025

Very nice support, thx Jay

Shapefy
United States
About 2 months using the app
January 15, 2025

Good app. Jay from support is super helpful

nesell
Poland
3 months using the app
November 28, 2024

Amazing app and support, really recommend. Best pagebuilder out there

PureGlow
Sweden
2 months using the app
September 23, 2024

Great Customer Support
Quick and reliable issues fixes
Updates and new features coming so fast that I don't even remember all of them

Better pricing then Replo

Recommended!

WAVE
Poland
6 months using the app
September 19, 2024

Greate service, fast response and good instructions.

moist beauty
Norway
10 days using the app
September 15, 2024

great savior! thank you so much

Blade Studios
United States
4 days using the app
September 9, 2024

The support team is amazing (Jay has been super patient and helpful in all my requests), can't wait for all the amazing features yall will release in the upcoming months!

My Store
Canada
2 days using the app
September 9, 2024

If you have used figma before this, you will be able to pick this up in seconds. Was able to get my shopify site up in 2 days with this tool. Was able to customize home page, product page and set up landing pages. Their YT tutorials are really good too. 10/ 10 recommend

F Words
United States
10 days using the app
Edited September 6, 2024

Finally the page builder Shopify was waiting for. You can do everything you wan, support is fast and a wonderful community on Slack. I used to work with Elementor on wordpress, but Instant brought it to Shopify and does an even better job!

My Store
Netherlands
About 1 month using the app
September 3, 2024

This is an exceptional app. Very fast, very intuitive, and highly customizable. We are a CRO agency and we use this app for all of our clients. The Figma to Instant plugin makes it incredibly easy and fast to transfer and iterate on designs. The pages look very professional, and the support is top-notch. We are very thankful to Jay for helping us transition our clients' stores. I'm sure we'll be using Instant for many years in our service.

- Teodor

Hypuff
United States
5 days using the app
August 30, 2024

Amazing! Appreciate the help!

Comando.Pro | Respuestas Instantáneas
Chile
3 days using the app
August 21, 2024

Great support

The Nile
United States
30 days using the app
August 14, 2024

Great app and great customer service. Jay helped me with my button interactions and even sent a video across explaining it step by step.

Fort Creative
United Kingdom
About 6 hours using the app
August 12, 2024

Very easy to use and the customer support is excellent!

Slumber Jack Club
Canada
4 months using the app
July 10, 2024

the app is good but many things in it simply don't work

My Store
Brazil
16 days using the app
Instant Commerce B.V. replied August 1, 2024

Hi My Store,

Thank you for reaching out. We always appreciate feedback from our customers, whether it’s positive or negative, as it helps us improve our products and services.

We’re curious to understand more about your experience. Perhaps there was an issue that prevented you from using Instant, or maybe there was a misunderstanding? We’d love to hear more details about your situation so we can address any concerns you may have.

If you’d like to share more information about your experience or if you need any assistance getting started with Instant, please don’t hesitate to let us know. We’re here to help and want to ensure you have the best possible experience with our products.

Looking forward to hearing back from you and hopefully resolving any issues you may have encountered. You can contact us via support@instant.so

- The Instant Team

July 4, 2024

Cool design, but I can't publish product templates.

Beautyrae
Denmark
1 minute using the app
Instant Commerce B.V. replied August 1, 2024

Dear Beautyrae,

Thank you for your positive feedback on our product design.

Regarding your concern about the inability to publish product templates, we’d like to clarify: You need a starter plan to publish product page templates, as outlined in our pricing overview. Since you were using the free plan, this feature was not accessible to you.

We hope this explanation clears up any confusion. We’d be delighted to see you return to our product in the future.

If you have any further questions, please don’t hesitate to contact support@instant.so.

- The Instant Team

July 2, 2024

Intuitive and easy to learn app! Client support works great!

Water Spirit
Lithuania
3 months using the app
May 22, 2024

Service was great! Jay fixed by actually logging onto my workspace screen and fixed my issue simultaneously as I was watching.

JoystickPanda
United States
About 2 months using the app
April 18, 2024

Great service, very quick to help, for sure would recommend

Dynasty Royal
Netherlands
17 days using the app
March 17, 2024

Finally a page builder that let's me build exactly what I want! So smooth and easy to use. And it comes with modern pre-made sections as well. Great customer support: I got an response within an hour on a Sunday

Kembara
Netherlands
17 days using the app
February 21, 2024

Great app and very easy to use. It brings your template to the next level!

Retreatwear
Netherlands
3 months using the app
February 14, 2024

An amazing app with an easy to use interface. Great support from Sam and Coen, their instant replies and helpful suggestions made all the difference in resolving our issues smoothly.

Hundred
United Kingdom
About 1 month using the app
January 28, 2024

Been using the beta for a few months, and even as a developer who creates themes, this tool is INCREDIBLY useful. It does exactly what it says it does, and it does it well. The two guys that mainly run this are incredibly kind as well. I recommend this over every page builder out there.

10/10 from me.

GRIM
United States
1 minute using the app
December 19, 2023

This app is great for making landing pages quickly and easily. There are a few small things that could be better, but the team is really working hard to fix them. They're also adding lots of new features, which is exciting."

The Bonsaïst
Netherlands
2 months using the app