Instant FAQ & Help Center

Instant FAQ & Help Center

by RoarTheme

Build a help center with unlimited FAQs to reduce support time

4.4 of 5 stars(34 reviews)

Instantly build a Help Center

Quickly and easily add an unlimited amount of FAQs to your website in a matter of minutes!

Reduce support time

Instantly give your customers the answers they're looking for and reduce support tickets.

Works with all themes

It sure does! Even, it works with any customized themes.


About Instant FAQ & Help Center

Answer frequent questions immediately using a smart and easy-to-use FAQ system and make your potential customers happy

It’s hard to get it, but it’s the truth.

People who browse your shop in search of a product to buy are human beings as well as you, in the flesh, and as such, they think, reflect and ask questions.

You know when you’re in front of a product on the shop shelf, you’re ready to buy, but nobody comes to help and resolve doubts about shipping, packaging, building materials, and so on?

You try to find the answer to your questions in vain, but nobody is listening, you get gradually overwhelmed with frustration and finally leave the shop disappointed and bitterly annoyed.

On the web, this behavior is blown out of proportion and every single question left without an answer turns into a lost sale in no time. And for those few people who take the further step to send an email and ask, the waiting time makes their dissatisfaction even bigger.

And what about customer care? Well, the team always answers the very same questions, and their motivation to work drops down quickly.

You can solve this problem easily and immediately!

Having an efficient and easy-to-use system that helps your customers find the answers to their questions quickly will totally eliminate any uncertainty they have and will inevitably increase their trust, purchase awareness, and sales.

We’ve just created a product you can’t live without!

With Instant FAQ & Help Center you can:

  • Add a search bar to your help desk
  • Customize the layout colors
  • Choose among different display styles
  • Advanced FAQs & Categories ordering
  • WhatsApp, Facebook Messenger, Telegram, Skype, Viber, Zalo chat integration
  • Reply to custom queries via email
  • Rich text editor for creating FAQs
  • Image and Video (Youtube, Vimeo) support

More features

  • Work on both desktop as well as mobile.
  • Work with all themes.
  • Compatible with all browsers.

Install today and feel the difference right away!

Integrates with

  • WhatsApp,
  • Telegram,
  • Facebook Messenger,
  • Gmail,
  • Viber,
  • Skype

See the app in action

Explore how the app works in an example store.

View example store

Media gallery

Support

Pricing

Free

4.4 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    79% of ratings are 5 stars
  • 4 of 5 stars
    3% of ratings are 4 stars
  • 3 of 5 stars
    3% of ratings are 3 stars
  • 2 of 5 stars
    3% of ratings are 2 stars
  • 1 of 5 stars
    12% of ratings are 1 stars

Most recent reviews

Video Games Tees

This App is just WOW! Very Very good app and professional. Very easy to use also. This app alone I think is a meaningful upgrade to a website. Also, I checked the RoarTheme themes which this app promotes for Shopify. I like them they are modern and clean themes. When I will upgrade my website I will surely consider one of those.

Vablee

The best application ever, I highly recommend it, easy, fast, and smooth, helps you communicate with your customers in a magical and beautiful way

ROCIÓ Y DANIEL

UNA APLICACIÓN MUY BUENA Y MUY SENCILLA DE USAR,MUY ACONSEJADA PARA LA TIENDA ,ES MUY NECESARIA TENERLA INTALADA