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the customer service is an absolute joke! it takes forever for them to get back to you and when they finally do, they tell you they cannot help you. A complete waste of time!
Hi there B.Different Clothing,
Thank you for your feedback.
We sincerely apologize for any inconvenience these issues may have caused you. The cause of the mistake was that to update the feature according to your needs, the technical team needs time to look carefully and the problem is also related to many elements that make the new feature effective to use, so we send you answers with delays. Besides, the internet connection is not stable in recent days, so we have not been able to respond quickly. We assure you that this will not happen again. We look forward to being supported continuing, and to serving you again.
Please contact us via email ( felicia@eggflow.com) if you have any issues.
Sincerely yours,
Eggflow Support Team.
I like instant giveaway, however it would be a lot better if you could customize the look and feel a little more. An email explaining the giveaway would be awesome when people first sign up.
Hello BRANDS BY SAG,
Thank you for giving feedback.
Your feedback helps us improve our products and services better.
This will be recorded and upgraded soon.
We hope that you will have more wonderful experiences and share with us some new reviews in the future.
Please contact us via our live chat or at felicia@eggflow.com so we can offer our support should you need it.
Good luck with your business!
Eggflow Support Team
Thank you for building something of this magnitude! I am really pleased with the fe&the other plans.
Hi there,
Thank you for choosing us. That makes us happy to hear.
Your feedback helps us improve our products and services better.
I hope that you will have more wonderful experiences in the future.
Please contact us via our live chat or at felicia@eggflow.com so we can offer our support should you need it.
Good luck with your business!
Eggflow Support Team
i didn't try it yet but i think and wish it helps to increase my traffic and maybe the sales too.....
webiste for link does not look professional. Process was long and a little confusing. would prefer cleaner link site, and instructions on you tube and instagrm links
Hello there!
Thank you for your feedback. I will take a look at our documentation and wording to make sure they won't cause confusion again.
In the meantime, if you are still having trouble using Giveaway, then please give our live chat a message and our support will be there to help you.
Have a lovely day
-Felicia
I found the customer service to be slow and the free portion of the product to have limited help on their website. Getting close to uninstalling it and not using
Love the concept but it doesn't seem to be tracking peoples actions such as sharing ect. I see people sharing the content but they are not getting credit for the points.
Hi RudeWick Candles,
Thank you for sharing your feedback and for giving our app a try. We’re sorry to hear that you're experiencing issues with tracking actions and points.
Our team is dedicated to ensuring that every feature works seamlessly, and your experience is very important to us. Could you please provide more details or screenshots of the issue you're encountering? This will help us diagnose and resolve the problem more efficiently.
We value your input and are committed to improving your experience with our app. Please reach out to our support team at contact@eggflow.com or through our support portal for immediate assistance. We appreciate your patience and are here to help.
Best regards,
The Eggflow Team
I used This app trying to bring more traffic to site not working so well. No leads only handful of visitors in couple days
Hi there,
Thank you for your feedback.
Instant Giveaway is a tool for creating social media contests in which participants compete for the award(s) you offer by sharing the campaign. The winner(s) is/are the one(s) with the highest points.
The app does NOT have any functions to get traffic. Perhaps you are referring to a different app?
Please contact us via our live chat or at felicia@eggflow.com so we can settle the misunderstanding and offer our support should you need it.
Good luck with your business!
Eggflow Support Team
4 star because this is my first use. As soon as I get it all set up, I think I will love it. I like the concept and I am looking forward to some new customers and new sales!
Hi there,
Thank you for choosing us. We are glad we could help.
Your feedback helps us improve our products and services better. Besides, we could bring many benefits to users.
Should you need any further information, please do not hesitate to contact us by chatting service or mail.
Have a good day and good luck with your shop!
Eggflow Support Team
E una applicazione che sto provando non posso dire i risultati perché la sto provando
Hi UNIVERSE MARKET,
Thank you for taking the time to share your thoughts on our app. We appreciate that you're giving it a try and understand that you need more time to see the results.
If you have any questions or need assistance while using the app, please don't hesitate to reach out to our support team at contact@eggflow.com or through our support portal. We're here to help you get the most out of our app and ensure you have a positive experience.
Grazie per averci scelto!
Best regards,
The Eggflow Team