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The installation was easy and it appeared immediately. I don't yet know though, how it will work until a customer uses it and I hope this is a good experience for them. I don't know how the free gift is ordered/given to them though. Can you explain the process please?
Hello there,
Thank you for giving feedback. We appreciate it.
To solve your issue, please see our FAQ as the link below:
https://help.eggflow.com/article/how-does-the-points-system-work/
https://help.eggflow.com/article/how-can-i-check-who-is-having-the-highest-points/
Besides, I see that your Giveaway is not displaying in the store. I will send to you an email in order to guide this. So, please check the email.
We hope that you will have more wonderful experiences in the future.
Please contact us via our live chat or at felicia@eggflow.com so we can offer our support should you need it.
Good luck with your business!
Eggflow Support Team
the customer service is an absolute joke! it takes forever for them to get back to you and when they finally do, they tell you they cannot help you. A complete waste of time!
Hi there B.Different Clothing,
Thank you for your feedback.
We sincerely apologize for any inconvenience these issues may have caused you. The cause of the mistake was that to update the feature according to your needs, the technical team needs time to look carefully and the problem is also related to many elements that make the new feature effective to use, so we send you answers with delays. Besides, the internet connection is not stable in recent days, so we have not been able to respond quickly. We assure you that this will not happen again. We look forward to being supported continuing, and to serving you again.
Please contact us via email ( felicia@eggflow.com) if you have any issues.
Sincerely yours,
Eggflow Support Team.
Still checking but it seems not working to me. If it works then I will recommend otherwise it will waste a lot of time.
Thank you for your review. We apologize that you are currently experiencing issues with our app. We would like to assure you that we are constantly working to improve our service and we would appreciate it if you could provide more information about the problem you are facing, so we can assist you better. Our customer support team is always available to help and make sure that you are getting the most out of our app. We hope that you can give us another chance to prove the value of our app and change your mind.
incapable de configurer...bug et mal fait...très déçu. aucun contact avec le service a la clientèle, peu d'information sur le site...
Hi Boutique Shaman,
Thank you for your feedback, and we apologize for the inconvenience you've experienced. We’re sorry to hear that you encountered difficulties configuring the app and that our customer service did not meet your expectations.
We strive to provide a user-friendly experience and responsive support, so your comments are very concerning to us. Could you please provide more details about the issues you faced? This will help us address them more effectively.
Our support team is available to assist you, and we want to ensure you have all the information you need. Please contact us at contact@eggflow.com or visit our support portal for immediate assistance.
We appreciate your patience and hope to resolve this matter to your satisfaction.
Best regards,
The Eggflow Team
Fantastic APP, it helped me to create an entry and offer my customers a chance to win some of my products
Thank you for your positive review! We are thrilled to hear that our app has helped you create a successful giveaway and offer your customers a chance to win some of your products. Our team works hard to make sure that our app is user-friendly and can help our customers to achieve their goals. We are glad that you found our app helpful and we hope to continue providing you with the best service possible. Thank you for choosing Instant Giveaway!
Just installed it for a while. hope it can help me host a giveaway. I think this free plan is adorable.
Hi there,
Thank you for giving feedback.
Your feedback helps us improve our products and services better.
I hope that you will have more wonderful experiences and share with us some new review in the future.
Please contact us via our live chat or at felicia@eggflow.com so we can offer our support should you need it.
Good luck with your business!
Eggflow Support Team
I'm digging it! Very easy to use. I love how you can customize it to whatever you'd like. It's very user friendly.
Hi Haley Rochelle,
Thank you for giving feedback.
Your feedback helps us improve our products and services better.
I hope that you will have more wonderful experiences and share with us some new review in the future.
Please contact us via our live chat or at felicia@eggflow.com so we can offer our support should you need it.
Good luck with your business!
Eggflow Support Team
no me gusto, todas las buenas opciones son de paga, la version gratis no cubre casi nada las espectativas, feo diseño de interfaz, en resumen perdida de tiempo con esta app.
Hi Knives.mx,
Thank you for sharing your feedback. We’re sorry to hear that our app did not meet your expectations. We understand your concerns regarding the limitations of the free version and the design of the interface. We continuously strive to improve our app and provide valuable features for all users.
Could you please let us know which specific features or improvements would make the app more useful for you? Your input would be greatly appreciated and will help us enhance the user experience.
Best regards,
The Eggflow Team
THIS APP IS GREAT FOR STARTERS .
excellent service for our website
Good free giveaway!!
Hi MaterniTots,
Thank you so much for your wonderful review! We're thrilled to hear that you're enjoying the free giveaway feature of our app.
Your positive feedback means a lot to us and motivates our team to keep improving and providing the best possible service. If you have any suggestions or need any assistance, please don't hesitate to reach out to us at contact@eggflow.com or through our support portal.
Thanks again for choosing our app!
Best regards,
The Eggflow Team
E una applicazione che sto provando non posso dire i risultati perché la sto provando
Hi UNIVERSE MARKET,
Thank you for taking the time to share your thoughts on our app. We appreciate that you're giving it a try and understand that you need more time to see the results.
If you have any questions or need assistance while using the app, please don't hesitate to reach out to our support team at contact@eggflow.com or through our support portal. We're here to help you get the most out of our app and ensure you have a positive experience.
Grazie per averci scelto!
Best regards,
The Eggflow Team
Love the concept but it doesn't seem to be tracking peoples actions such as sharing ect. I see people sharing the content but they are not getting credit for the points.
Hi RudeWick Candles,
Thank you for sharing your feedback and for giving our app a try. We’re sorry to hear that you're experiencing issues with tracking actions and points.
Our team is dedicated to ensuring that every feature works seamlessly, and your experience is very important to us. Could you please provide more details or screenshots of the issue you're encountering? This will help us diagnose and resolve the problem more efficiently.
We value your input and are committed to improving your experience with our app. Please reach out to our support team at contact@eggflow.com or through our support portal for immediate assistance. We appreciate your patience and are here to help.
Best regards,
The Eggflow Team
Instant Giveaway has been incredible to work with so far! I got some really great insight, made the changes, and my conversion rate doubled that day! Super responsive, easy to use. Highly recommend.
Thank you for your feedback.
We hope that the app will be more useful for your business the next time. Also, we will improve the app better in the future.
Feel free to let us know if you need any assistance or information via live chat or email ( felicia@eggflow.com).
Good luck with your business!
Eggflow Support Team.
simple to uses and it was fast to set up im still trying to find a way to link the free ebook i want to give away
Thank you for your feedback.
We hope that the app will be more useful for your business the next time. Also, we will improve the app better in the future.
Feel free to let us know if you need any assistance or information via live chat or email ( felicia@eggflow.com).
Good luck with your business!
Eggflow Support Team.
Waste of time. I lost all my work because the image uploader wasn't working which you can't save unless you have those two. Online FAQ provided no support and there is no one to chat to even though you are constantly spammed with the instant messenger chat pop-up.
Hi Mi Bebé y más,
Thank you for your feedback, and we apologize for the frustration you've experienced. We're very sorry to hear about the issues with the image uploader and the challenges you faced with our support options.
We understand how important your work is and how disappointing it can be to lose progress. Our team is actively working to address these issues and improve the reliability of our tools.
Could you please reach out to our support team directly at contact@eggflow.com or through our support portal? We are committed to resolving this matter and ensuring you have a better experience moving forward.
Thank you for your patience and understanding.
Best regards,
The Eggflow Team
I did love setting up my giveaway using this app. It was easy to use and very clear! However I would love to have certain options for sign up. I stream online a lot and would love to be able to customize it where all someone needs to put in is their Steam Name/Twitch Name/Discord Name. That way I would be able to just message them the game code instead of having to make them give their email that they hardly ever check. Keep up the good work!
Hi there,
Thank you for your feedback.
This is really a valuable review for us. We will always improve the app better in order to bring to merchant many benefits in the future.
Please contact us if you need any assistance or information via live chat or email ( Felicia@eggflow.com)
Good luck with your business!
Eggflow Support Team
started a giveaway today and seems to be working as advertised. hopefully i will receive some sales from this campaign
Hi there,
Thank you for your feedback.
The app started to bring benefit to your business. It was nice. We hope that you will have great experiences in the future.
Please contact us via live chat or email ( felicia@eggflow.com) if you need any assistance or information.
Have a lovely day!
Eggflow Support Team.
Best app i used yet. Creates great giveaways and lets you change it all if nkt liked. I wish it would drive more traffic to my online store.
Hello, wonkaexpres,
Thank you for giving feedback. We appreciate it.
As you know that to increase traffic is a long and painstaking process that involves a lot of different factors. Therefore, you can give the app more time to operate the better.
We hope that you will have more wonderful experiences in the future.
Please contact us via our live chat or at felicia@eggflow.com so we can offer our support should you need it.
Wishing you all the magic of the new year!
Eggflow Support Team.
I installed the app for a giveaway for our store launch and it's amazing! Doing what it's supposed to do. Got a few participants already! One tiny suggestion tho: can you please add the ability to customize the "entry confirmed email"? That would be great!
Hello Take My Beans,
Thank you for giving feedback.
Your feedback helps us improve our products and services better. If possible, could you please let me know more about the ability to customize the "entry confirmation email"? How do you expect it to be customized? Currently, the Instant Giveaway confirmation email is automatic. We can change it.
We hope that you will have more wonderful experiences and share with us some new reviews in the future.
Please contact us via our live chat or at felicia@eggflow.com so we can offer our support should you need it.
Good luck with your business!
Eggflow Support Team
I used the app one time, ended up deleting after an hour but now I can't get the spam ads at the bottom of my site to go away.
Hello there,
Thank you for giving feedback. We appreciate it.
Your reviews will help us develop the app better and better. So, can I ask you why reason you're not satisfied with Instant Giveaway?
In addition, Could you send me the screenshot of the ads at the bottom of your store? I think there is confusion because Instant Giveaway does not have ad features at the bottom.
We hope that you will have more wonderful experiences in the future.
Please contact us via our live chat or at felicia@eggflow.com so we can offer our support should you need it.
Good luck with your business!
Eggflow Support Team
I did not like the app...it was difficult for me to use And I had trouble appearing on my website. It can be improved
Hello there,
Thank you for giving feedback.
We'll forward your problem to our technicians and they will take a look at it. Then, we will inform you soon.
We hope that you will have more wonderful experiences and share with us some new reviews in the future.
Please contact us via our live chat or at felicia@eggflow.com so we can offer our support should you need it.
Good luck with your business!
Eggflow Support Team
I like instant giveaway, however it would be a lot better if you could customize the look and feel a little more. An email explaining the giveaway would be awesome when people first sign up.
Hello BRANDS BY SAG,
Thank you for giving feedback.
Your feedback helps us improve our products and services better.
This will be recorded and upgraded soon.
We hope that you will have more wonderful experiences and share with us some new reviews in the future.
Please contact us via our live chat or at felicia@eggflow.com so we can offer our support should you need it.
Good luck with your business!
Eggflow Support Team
Is slow when appears, but i need to do more giveaways to know how is its performance with more entries
Hi there,
Thank you for giving feedback.
Your feedback helps us improve our products and services better.
I hope that you will have more wonderful experiences and share with us some new review in the future.
Please contact us via our live chat or at felicia@eggflow.com so we can offer our support should you need it.
Good luck with your business!
Eggflow Support Team
Thank you for building something of this magnitude! I am really pleased with the fe&the other plans.
Hi there,
Thank you for choosing us. That makes us happy to hear.
Your feedback helps us improve our products and services better.
I hope that you will have more wonderful experiences in the future.
Please contact us via our live chat or at felicia@eggflow.com so we can offer our support should you need it.
Good luck with your business!
Eggflow Support Team
Couldn't get this app to work and the directions showed completely different options. Ended up deleting.
Hello there!
I'm very sorry that happened. Could you tell me how exactly did the app fail to work? Did it not function properly? As for the tutorial, I will take a look at the guide again to ensure it is worded correctly and easy to understand.
I hope to receive further feedback from you. This will help us better Instant Giveaway and improve other users' experience. Please leave a message via the chatbox (on eggflow.com) or send me an email at felicia@eggflow.com
Have a nice day!
very useful application to grow your business with effortless style and accurate work I will recommend this app.
Hi there,
Thank you for choosing us. That makes us happy to hear.
Your feedback helps us improve our products and services better.
I hope that you will have more wonderful experiences in the future.
Please contact us via our live chat or at felicia@eggflow.com so we can offer our support should you need it.
Good luck with your business!
Eggflow Support Team
I USED THIS APP TO GET MORE VISITORS TO MY STORE.I AM VERY HAPPY THIS APP AND WOULD PERSONAL RECOMMEND THIS APP TO OTHERS.
Hi there,
Thank you for choosing us. That makes us happy to hear.
Your feedback helps us improve our products and services better.
I hope that you will have more wonderful experiences in the future.
Please contact us via our live chat or at felicia@eggflow.com so we can offer our support should you need it.
Good luck with your business!
Eggflow Support Team
guighigui guiguop;lkh ftsrgfdcgh bhjk gikjui bukjgfhudf hiuolj vyif gyikj gukijhg guijh huoj hiohkjhh
Hi there,
Thank you for choosing us. That makes us happy to hear.
Your feedback helps us improve our products and services better.
I hope that you will have wonderful experiences next time.
Please contact us via our live chat or at felicia@eggflow.com so we can offer our support should you need it.
Good luck with your business!
Eggflow Support Team
Wohoo all up and running thanks guys! Hoping it brings a crowd of people coming in to use the site :)
Hi there,
Thank you for choosing us. That makes us happy to hear.
Your feedback helps us improve our products and services better.
I hope that you will have wonderful experiences next time.
Please contact us via our live chat or at felicia@eggflow.com so we can offer our support should you need it.
Good luck with your business!
Eggflow Support Team
love this app and i would like to get more out of it.wow didn't know but now I know how to get my mailing list
Hi there,
Thank you for choosing us. That makes us happy to hear.
Your feedback helps us improve our products and services better.
I hope that you will have wonderful experiences next time.
Please contact us via our live chat or at felicia@eggflow.com so we can offer our support should you need it.
Good luck with your business!
Eggflow Support Team
I used This app trying to bring more traffic to site not working so well. No leads only handful of visitors in couple days
Hi there,
Thank you for your feedback.
Instant Giveaway is a tool for creating social media contests in which participants compete for the award(s) you offer by sharing the campaign. The winner(s) is/are the one(s) with the highest points.
The app does NOT have any functions to get traffic. Perhaps you are referring to a different app?
Please contact us via our live chat or at felicia@eggflow.com so we can settle the misunderstanding and offer our support should you need it.
Good luck with your business!
Eggflow Support Team
I liked it can't wait to see if it will help me grow my business, I have been at this for a while and close to giving up. But I am glad you are coming up with new products to help build successful.
Hi there,
Thank you for choosing us. That makes us happy to hear.
Your feedback helps us improve our products and services better.
I hope that you will have wonderful experiences next time.
Should you need any further information, please do not hesitate to contact us by chatting service or mail.
Have a good day and good luck with your business!
Eggflow Support Team
I used this app to generate more traffic to my site. It was easy to do and I am waiting to see the posting
Hi there,
Thank you for choosing us. That makes us happy to hear.
Your feedback helps us improve our products and services better.
I hope that you will have wonderful experiences next time.
Should you need any further information, please do not hesitate to contact us by chatting service or mail.
Have a good day and good luck with your business!
Eggflow Support Team
webiste for link does not look professional. Process was long and a little confusing. would prefer cleaner link site, and instructions on you tube and instagrm links
Hello there!
Thank you for your feedback. I will take a look at our documentation and wording to make sure they won't cause confusion again.
In the meantime, if you are still having trouble using Giveaway, then please give our live chat a message and our support will be there to help you.
Have a lovely day
-Felicia
4 star because this is my first use. As soon as I get it all set up, I think I will love it. I like the concept and I am looking forward to some new customers and new sales!
Hi there,
Thank you for choosing us. We are glad we could help.
Your feedback helps us improve our products and services better. Besides, we could bring many benefits to users.
Should you need any further information, please do not hesitate to contact us by chatting service or mail.
Have a good day and good luck with your shop!
Eggflow Support Team
Can't wait to see the results. I hope this app works. It was easy to install and navigate through.
Hi there,
Thank you for choosing us.
Your feedback helps us improve our products and services better.
I hope that you will have wonderful experiences.
Should you need any further information, please do not hesitate to contact us by chatting service or mail.
Have a good day and good luck with your shop!
Eggflow Support Team
I am so glad that I found this website it has been a great experience I have positive results thanks
Hi there,
Thank you for choosing us. That makes us happy to hear.
Your feedback helps us improve our products and services better.
I hope that you will have wonderful experiences next time.
Should you need any further information, please do not hesitate to contact us by chatting service or mail.
Have a good day and good luck with your business!
Eggflow Support Team
app is awsome caint wait to see results it creates and see how customers react to the different items in my store
Hi there,
Thank you for choosing us. That makes us happy to hear.
Your feedback helps us improve our products and services better.
I hope that you will have wonderful experiences next time.
Should you need any further information, please do not hesitate to contact us by chatting service or mail.
Have a good day and good luck with your business!
Eggflow Support Team
This app is lit. Has not helped yet but it's slowly moving. But at least it's moving. I bet Shopify gets a lot of money from all of this. The Shovel-Sellers.
Hi there,
Thank you for choosing us. That makes us happy to hear.
Your feedback helps us improve our products and services better.
I hope that you will have wonderful experiences next time.
Should you need any further information, please do not hesitate to contact us by chatting service or mail.
Have a good day and good luck with your business!
Eggflow Support Team
I used this app to help me in the marketing offer.
I really like how it work and how the tools is specific for my store in the marketing field.
It would be nice if did there is other offer like that to make our business more easier and efficient.
Hi there,
Thank you for choosing us. That makes us happy to hear.
Your feedback helps us improve our products and services better.
I hope that you will have wonderful experiences next time.
Should you need any further information, please do not hesitate to contact us by chatting service or mail.
Have a good day and good luck with your business!
Eggflow Support Team
I used this app to help me bring potential customers and customers to my store. I would recommend the app!
Hi there,
Thank you for choosing us. That makes us happy to hear.
Your feedback helps us improve our products and services better.
I hope that you will have wonderful experiences next time.
Should you need any further information, please do not hesitate to contact us by chatting service or mail.
Have a good day and good luck with your business!
Eggflow Support Team
It works okay but nobody wants the giveaway,I hope it works when I give it a little chance a little longer
I used this app to bring traffic and generate sales to my store.i hope this app can target customer from all over the globe.
I used this app to attract new customers. It acutally surprised me. I would recommend you try it out.
I used this app to help me generate sales and traffic to my website. The directions for this app is not clear and that the only thing that I would change.
Haven't seen any progress yet.had about a few day we will see.i got a few people that may had came from this but not sure I will wait.
Good app, one issue is; it grays out the page whilst the does not in front on you are the viewing the page from.
I use this app to drive traffic to my online store and hopefully get sales. I will recommend the app once i got result
I found the customer service to be slow and the free portion of the product to have limited help on their website. Getting close to uninstalling it and not using
Decent app and configuration but it will not let me see any stats from running the promotion. Not a bad app but needs work on functionality.
i didn't try it yet but i think and wish it helps to increase my traffic and maybe the sales too.....
This app has done wonders for our online shop. I'd give it a 10/10 if I could. If you want to improve your sales sign up.