the customer service is an absolute joke! it takes forever for them to get back to you and when they finally do, they tell you they cannot help you. A complete waste of time!
Hi there B.Different Clothing,
Thank you for your feedback.
We sincerely apologize for any inconvenience these issues may have caused you. The cause of the mistake was that to update the feature according to your needs, the technical team needs time to look carefully and the problem is also related to many elements that make the new feature effective to use, so we send you answers with delays. Besides, the internet connection is not stable in recent days, so we have not been able to respond quickly. We assure you that this will not happen again. We look forward to being supported continuing, and to serving you again.
Please contact us via email ( email@example.com) if you have any issues.
Eggflow Support Team.
I used the app one time, ended up deleting after an hour but now I can't get the spam ads at the bottom of my site to go away.
Thank you for giving feedback. We appreciate it.
Your reviews will help us develop the app better and better. So, can I ask you why reason you're not satisfied with Instant Giveaway?
In addition, Could you send me the screenshot of the ads at the bottom of your store? I think there is confusion because Instant Giveaway does not have ad features at the bottom.
We hope that you will have more wonderful experiences in the future.
Please contact us via our live chat or at firstname.lastname@example.org so we can offer our support should you need it.
Good luck with your business!
Eggflow Support Team
Couldn't get this app to work and the directions showed completely different options. Ended up deleting.
I'm very sorry that happened. Could you tell me how exactly did the app fail to work? Did it not function properly? As for the tutorial, I will take a look at the guide again to ensure it is worded correctly and easy to understand.
I hope to receive further feedback from you. This will help us better Instant Giveaway and improve other users' experience. Please leave a message via the chatbox (on eggflow.com) or send me an email at email@example.com
Have a nice day!