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Unlike any app developer I've ever worked with. 1. They speak english, 2. Surprisingly responsive customer service, and 3. The App itself rocks and made our site search unbelievably faster. - RTC
Thanks so much! We're all blushing reading these kind words!
This app is outstanding ! The searches are way faster and targeted then before ! Plus it looks cool ! A1 !
Collections pages give slower scores on google speed insights compared to standard shopify collection pages. Fast Simon team says nothing they will do but just asks us to fix issues on our side. The response by Fast Simon team isn't accurate, the sales increase isn't 60%, it's around 30%. Luckily Shopify now has very similar features in the collections and search they offer plus it's free, i'll slowly move to it.
Dear Fareed,
Thank you for sharing your concerns, and we appreciate your business with theFredCo.com over the past two years. We understand the importance of website performance and its impact on your business.
We want to express our gratitude for the significant role the Fast Simon platform has played, contributing to over 60% of your total revenues. Our goal is to continually enhance your store's conversion and SEO, and we take your feedback seriously.
We acknowledge that certain themes and third-party scripts can affect performance. We have been proactive in offering guidance on these issues and even extended a complementary service to review the liquid in your store. However, we've encountered challenges in addressing the highlighted theme issues, partly due to the limitations in accessing the non-live theme.
It's worth noting that your Google Page Speed Core Web Vitals Assessment for mobile is very close to being in the green zone. The Time To First Byte (TTFB) is the last piece that is still in the orange, and the suggested solutions we sent and wanted to review in the liquid are probably the culprit.
As the Fast Simon team, we take pride in serving a diverse range of D2C brands, and we have not experienced such difficulties in cooperation with our clients before. We remain committed to finding a resolution that meets your expectations and improves your website's performance.
We understand that the upcoming BFCM season is crucial for your business, and we sincerely wish you the best of luck. Our team is here to support you, and we remain open to further collaboration to address any outstanding concerns.
Thank you for your understanding and continued partnership.
A great improvement over the Shopify search engine, and support actually responds to email!
Been using the trail period (will likely upgrade) and so far its worked great. Integrated fairly easy, the searches are fast and support has been very responsive to any inquiries.
Fast, powerful and great value for money, this is a MUST HAVE app for any store, looking at the old search from Shopify now makes it feel like going from stone age tech to the 21st century.
great search app works perfect
Brilliant app for a beginner like me!
I had an issue, but it was resolved super quickly. Would recommend this app
thanks for the quick response guys
This app is great! it does pretty much everything the competing app does but its so much cheaper. Great app to use on website. Helps with conversions and closing sales.