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We are an e-commerce parts business that relies on quality search returns. Instant Search has become an integral part of our business. Their support is awesome. I recently worked with Devon on some training issues. His level of knowledge and willingness to help was exactly what we needed. I would highly recommend this app.
This app is a no brainer if your store has a lot of products. The look-a-alike feature is awesome and does a great job of recommending similar products. If you take the time to add a lot of tags to your products, you can really develop great searching capabilities on your site to show customers exactly what they are looking for. Also, shoutout to Ed in customer service for all the help!
These are the reasons why you should implement this search on your store:
1) very good search engine - both finds the items your customer is looking and makes good near close suggestions based on the words.
2) recommendation widget - although this feature is not immediately apparent from the product description, it also includes 4 recommendation widgets which you can put in the "related products" position on your product pages. This saves you the cost of buying this service through another app. It saved us $30 per month. Also, since the search engine gathers data about what people want to see through the searches, this data is being used in the recommendation widgets.
3) customer service - the customer service is excellent. They reply to all of your inquiries. I've sent them a few. Each was answered with consideration and promptness.
Bottom LIne: Best search engine we've had to date. If you have a lot of products, you need this on your Shopify store.
**UPDATE: after a year of using the search, we find it speedy, efficient, and highly suggestive. We still recommend it highly!
I had a slight issue with the sort and filter product which was not the fault of Fast Simon but of a previous developer but Ido from Fast Simon looked and fixed the problem extremely fast and efficient and always making sure to communicate in a way that was easy to understand. I truly appreciate the superior customer experience !
Greatly appreciate your kind words!
I used this app to allow for realtime search results as you type. The search results are very accurate and it does what we need. It also has a lot of customizable option and filters. I highly recommend this app!
It's the conckers, easy to use and reasonably priced :)
Team UB
We have been using the search for a couple of weeks now and have been really happy so far with the results.
Trying it out for my site!
Check it! out..
www.paradisecrow.com
Great tool to upgrade your search functionalities on the website.
$25K in search revenue in 30 days. Not bad!!