Omtaler (716)
Raffiner
-
Etter vurdering
It's a great app, but most of all the support is amazing! The least positive part is the price but it is what it is. But I recommend!
Really loved this app to begin with, but recently became disappointed in a few things that led me to cancel. Firstly, the sudden price increase - from $140/yr to $400/year?! - for the same level of features. Once it expired, the regular search functionality was disabled/broken on my website. I lost a lot of business over the weekend because no one could search my products. Their customer support responses were unfriendly/rude, unhelpful, and did not make me want to support this company any longer. I researched and found several other Shopify instant search apps for far less cost and/or free that do the exact same thing and even offer more features. Don't waste your money with this Search app.
Hi Claire,
We were sorry to read your review. A few facts to keep in mind:
1. You were answered politely - no rudeness whatsoever.
2. Your search was not working due to the fact that you replaced the basic Shopify search with the app search. However, you stopped paying for the app search, and therefore it stopped working. As you can see below - we explained it to you several times and gave you the choice to pay for the app or stop using the app.
3. Moreover, when you complained that the new pricing is too high for you - we extended a significant small business discount to you so that the new price is closer to what you paid before.
Easy and fast to install. Gave me exactly what I was looking for to give customers better search results.
Fantastic search app, really gives the shopify platform an ultra-premium look and feel. Allowed us to build a selection of collections that allowed customers to find exactly what they were looking for with the results dynamically displayed as they type. Cant recommend enough.
Very nice search app, I recommend highly. Love how you can use the search results as collection pages and it still uses the collection seo.
Ben
Steel City Lighting
Works great for my site www.sculpturemart.com
I highly recommend for serious shop owners who sell a high volume of products
This is a great app to help your customers find what they are looking for quickly and easily. They offer great customer service and are very dedicated to providing just what you need.
Great app that is fast and a big difference from the old and pointless search of shopify. Ed is quick with email responses and fixes. Couldn't have asked for a better company to dev such a great app.
Hands Down YOU NEED THIS!
This app is just awesome, perfect and useful. Highly recommended.
These guys have gone above and beyond for us. First and foremost, the plugin is fantastic and exactly what we needed. But more importantly their team has been tremendous with support as we worked through a rapid site launch. We've only been online with them for about two weeks, but I could not be any happier.
See the plugin in action at https://www.hennejewelers.com/
If you are looking for a robust search app, this is it.
Jeff Schroeffel
President
Pittsburgh Internet Consulting