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uninstalling the app, should switch back to the normal search on the theme.... but it seems that it bugs all the site!
Immediately this app made a difference. Our site is so much easier to navigate and our visitor time on site has tripled. With a few more customization options I'll have no hesitation giving this a full five stars!
they don't let you know that trial has ended + they coruppted all the search results.
i lost a lot of sales because this app decided to show my customers empty pages when my trial has ended ( before i installed the app my search was good)
that's a very bad behaviour ,and the owner of this app probably seeing $$$$ as the only metric and don't care about the users
So sorry for your bad experience and thank you for that important feedback, we’ve changed our integration with Shopify theme files so this issue no longer exists. BTW, Have you checked your spam folder? We do send email notifications throughout the trial period. You can contact us at support@instantsearchplus.com.
uninstalling the app, should switch back to the normal search on the theme.... but it seems that it bugs all the site!
So sorry for your bad experience and thank you for your feedback. This used to be an intermittent issue that would sometimes happen after uninstall. We’ve changed the app integration with Shopify theme files so this type of issue can no longer happen.
Decided to try it with the free trial, our site went over the free trial searches and we decided not to move to the paid plan for analytics times not being long enough and search limits too low for the price. After uninstalling I could not resume back to our normal Shopify search. Sent out a couple emails to help me "uninstall" and they said we have to "reinstall" the app to uninstall the app. Since we used up the free trial the only way to reinstall is to pay $150 monthly fee for the app. It's caused a tremendous amount of loss on our site. Sadly very disappointed how corruptive it has been. A free trial app should NEVER put a Shopify customer in this circumstance.
So sorry for your bad experience and thank you for your feedback. This used to be an intermittent issue that would sometimes happen after uninstall. We’ve changed the app integration with Shopify theme files so this type of issue can no longer happen.
Great tool to help finding what people are actullay typing in "search" bar. I use the result to create ad campaing.
https://www.theshowerheadstore.com
App has great functions but is very confusing to use and customer support hasn't proven to all that helpful - I have a number of things I'm looking to improve within the autocomplete and results and simply can't figure out how to do them.
Great app. The only reason for 4 stars instead of 4 is that it didn't integrate right away with my Turbo theme from Out of the Sandbox. But, the support team was great and helped me solve the issue. Very impressed with the search capabilities so far.
Very buggy app. Very poor theme integration. Doesn't adapt to mobile site version at all. Requires an insane amount of customization and tweaking to integrate. Doesn't draw from current theme style sheets. Nickle-and-dimes you for every feature. One star is honestly generous for this product. Why would anybody use this? In place of their monthly fees I would strongly recommend a written apology to their customers for wasting their time.
So sorry for the inconvenience. Have you tried contacting our support? You can reach us at support@instantsearchplus.com.
Excellent App and Great, Responsive Customer Service/Sales Reps! Regardless of the size of your store you should check this out!