評價 (721)

整體評分
4.8
各級評分數量
  • 93% 的評分為 5 顆星
  • 3% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 3% 的評分為 1 顆星
2017年6月1日

uninstalling the app, should switch back to the normal search on the theme.... but it seems that it bugs all the site!

Shopmallstore
西班牙
使用應用程式 大約1個月
2016年7月28日

Immediately this app made a difference. Our site is so much easier to navigate and our visitor time on site has tripled. With a few more customization options I'll have no hesitation giving this a full five stars!

Bazzle
美國
使用應用程式 大約1個月
2018年4月27日

they don't let you know that trial has ended + they coruppted all the search results.
i lost a lot of sales because this app decided to show my customers empty pages when my trial has ended ( before i installed the app my search was good)
that's a very bad behaviour ,and the owner of this app probably seeing $$$$ as the only metric and don't care about the users

Dealsfinderorg
美國
使用應用程式 大約1個月
Fast Simon 已回覆 2019年5月20日

So sorry for your bad experience and thank you for that important feedback, we’ve changed our integration with Shopify theme files so this issue no longer exists. BTW, Have you checked your spam folder? We do send email notifications throughout the trial period. You can contact us at support@instantsearchplus.com.

2017年6月7日

uninstalling the app, should switch back to the normal search on the theme.... but it seems that it bugs all the site!

Dream House 9
烏克蘭
使用應用程式 大約1個月
Fast Simon 已回覆 2019年5月26日

So sorry for your bad experience and thank you for your feedback. This used to be an intermittent issue that would sometimes happen after uninstall. We’ve changed the app integration with Shopify theme files so this type of issue can no longer happen.

2019年1月13日

Decided to try it with the free trial, our site went over the free trial searches and we decided not to move to the paid plan for analytics times not being long enough and search limits too low for the price. After uninstalling I could not resume back to our normal Shopify search. Sent out a couple emails to help me "uninstall" and they said we have to "reinstall" the app to uninstall the app. Since we used up the free trial the only way to reinstall is to pay $150 monthly fee for the app. It's caused a tremendous amount of loss on our site. Sadly very disappointed how corruptive it has been. A free trial app should NEVER put a Shopify customer in this circumstance.

Amazing Lace
美國
使用應用程式 大約1個月
Fast Simon 已回覆 2019年5月20日

So sorry for your bad experience and thank you for your feedback. This used to be an intermittent issue that would sometimes happen after uninstall. We’ve changed the app integration with Shopify theme files so this type of issue can no longer happen.

2016年11月21日

Great tool to help finding what people are actullay typing in "search" bar. I use the result to create ad campaing.

https://www.theshowerheadstore.com

Shower Head
美國
使用應用程式 1天
2016年8月16日

App has great functions but is very confusing to use and customer support hasn't proven to all that helpful - I have a number of things I'm looking to improve within the autocomplete and results and simply can't figure out how to do them.

Mycharge
美國
使用應用程式 大約1個月
2017年7月5日

Great app. The only reason for 4 stars instead of 4 is that it didn't integrate right away with my Turbo theme from Out of the Sandbox. But, the support team was great and helped me solve the issue. Very impressed with the search capabilities so far.

Pointtwomaps1
加拿大
使用應用程式 29天
2018年3月30日

Very buggy app. Very poor theme integration. Doesn't adapt to mobile site version at all. Requires an insane amount of customization and tweaking to integrate. Doesn't draw from current theme style sheets. Nickle-and-dimes you for every feature. One star is honestly generous for this product. Why would anybody use this? In place of their monthly fees I would strongly recommend a written apology to their customers for wasting their time.

Home Bar Classics
美國
使用應用程式 25天
Fast Simon 已回覆 2019年5月20日

So sorry for the inconvenience. Have you tried contacting our support? You can reach us at support@instantsearchplus.com.

2017年10月24日

Excellent App and Great, Responsive Customer Service/Sales Reps! Regardless of the size of your store you should check this out!

401games
加拿大
使用應用程式 大約20小時