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I've been using this app for a number of years and it worked perfectly but then it stopped working. I contacted Elfsight 3 days ago for help and no reply.
Going to delete the app and find an alternative, as there's another one with 5* reviews and free trial.
Shame, because I did really like this app.
Hello Anita,
Thank you for posting a review about our Instagram Feed App!
To begin with, we would like to sincerely apologize for the delay in replying to your support request and the feedback!
We are extremely sorry that you faced an issue with our Instagram Feed. Your opinion is very important to us, and we will do our best not to let it happen again.
As we can see, our Support Team representative already reached out to you to provide the necessary assistance. We have checked your website, and we also see that your Instagram Feed is working correctly at the moment.
If there is anything else we can do for you, please contact our Support directly at https://help.elfsight.com/?contact=1.
Our Support Team will be happy to help!
Sincerely,
Very slow - with instagram’s API changes, the 9 slide album takes 20 seconds to load - support is not providing solutions
I have found Instashow by Elfsight to be most incompetent and painful shopify app to work with. No only they don’t respond with 24 hrs. They don’t cooperate as a collaborator. I have downloaded their app now 3-4 weeks and not once have they bothered to helped to integrate the app into my shop.
I have asked them to come as a collaborator several times and they refused. Backwards and forth ward with too many emails. I went through shopify - no use.
I would give them a zero but am forced to give 1 star