Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its simplicity, customizability, and effectiveness in displaying Instagram feeds on their websites. Features such as tracking multiple hashtags and filtering accounts are highly valued. The seamless integration with Shopify's homepage builder and the ability to boost conversions by showcasing Instagram posts on cart pages are also praised. Merchants commend the aesthetic appeal, cost-effectiveness, and the prompt, efficient customer service.

Edited March 8, 2022

I've been using this app for a number of years and it worked perfectly but then it stopped working. I contacted Elfsight 3 days ago for help and no reply.
Going to delete the app and find an alternative, as there's another one with 5* reviews and free trial.
Shame, because I did really like this app.

Anita Grant
United Kingdom
About 7 years using the app
Elfsight replied May 19, 2022

Hello Anita,

Thank you for posting a review about our Instagram Feed App!

To begin with, we would like to sincerely apologize for the delay in replying to your support request and the feedback!

We are extremely sorry that you faced an issue with our Instagram Feed. Your opinion is very important to us, and we will do our best not to let it happen again.

As we can see, our Support Team representative already reached out to you to provide the necessary assistance. We have checked your website, and we also see that your Instagram Feed is working correctly at the moment.

If there is anything else we can do for you, please contact our Support directly at https://help.elfsight.com/?contact=1.

Our Support Team will be happy to help!

Sincerely,

April 6, 2018

Very slow - with instagram’s API changes, the 9 slide album takes 20 seconds to load - support is not providing solutions

New Wave Swim Gear
United States
2 months using the app
June 18, 2018

I have found Instashow by Elfsight to be most incompetent and painful shopify app to work with. No only they don’t respond with 24 hrs. They don’t cooperate as a collaborator. I have downloaded their app now 3-4 weeks and not once have they bothered to helped to integrate the app into my shop.

I have asked them to come as a collaborator several times and they refused. Backwards and forth ward with too many emails. I went through shopify - no use.

I would give them a zero but am forced to give 1 star

Aussie Meat Hk
Hong Kong SAR
14 days using the app