전체 평점
4.3
평점 수준당 개수
  • 평점의 78%가 별 5개입니다
  • 평점의 9%가 별 4개입니다
  • 평점의 2%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 11%가 별 1개입니다
2024년 4월 15일

A solid 5 stars, really good insurance for our orders, it's been around 2months we are using this and also the customer support is great they reply with a day or so

Olfactoryfactoryllc
미국
앱 사용 기간 대략 2개월
답글 UPS Capital Insurance Agency Inc. 개 2024년 4월 17일

That’s what we call the brighter side of shipping! We are so glad to hear that you’ve been enjoying the InsureShield app & had a positive experience with our customer success team.

2024년 4월 18일

Absolutely love using this app, it's so easy to use and customer support is top notch. Thank you very much.

Charmboxmen
미국
앱 사용 기간 5개월
답글 UPS Capital Insurance Agency Inc. 개 2024년 4월 22일

Hi Charmboxmen,
We’re glad that you’re loving our InsureShield app! Our goal is to provide great customer service to our customers and we are glad to hear that you’re having a great experience with our support team.

2024년 1월 29일

We really like using the Insure Shield app on shopify to protect our packages. They have been a life saver for our wholesale and retail site. Making a claim is easy & the agents are very responsive.

Beaded Blondes Wholesale
미국
앱 사용 기간 6개월
답글 UPS Capital Insurance Agency Inc. 개 2024년 1월 31일

Thank you for the wonderful review! We prioritize our customer service and easy claims process so it is great to hear that you’ve had a great experience with our app!

2024년 1월 18일

It is easy to work with this app. However, I was skeptical at the beginning. Now we have quick replies to our queries.

Prolisok
미국
앱 사용 기간 4개월
답글 UPS Capital Insurance Agency Inc. 개 2024년 1월 31일

We are glad that you had a great experience with our app so far! That’s what we call the brighter side of shipping!

2023년 11월 14일

Fantastic support! They are a great team to work with. I needed a bit of code adjustments and they responded and fixed the issue immediately. Thank you!

VOELEN
미국
앱 사용 기간 대략 1년
답글 UPS Capital Insurance Agency Inc. 개 2023년 11월 15일

Hi VOELEN,

We are so glad to hear that you had a great experience with our support team! Our team appreciates the positive feedback and is dedicated to providing you the best support. Happy shipping!

2024년 4월 20일

muy buena y muy rapida la resolucion de casos de reclamos, Fue muy buena decision de nuestra compañia tomar la cobertura de seguro de envios. gracias por atencion. Mil veces recomendado

AAA Craft Wire
미국
앱 사용 기간 5개월
답글 UPS Capital Insurance Agency Inc. 개 2024년 4월 22일

Hola AAA Craft Wire, gracias por esta increíble reseña y por recomendar la aplicación InsureShield. Priorizamos excelentes experiencias de envío y estamos seguros de que cumplimos con los requisitos aquí para usted. ¡Por un feliz envío!

2023년 5월 23일

I really enjoy the smooth process when using this app. I recently had to make a claim and it was easy, I provided them with the information needed when filling out the form and a few days later it was approved. They have even helped me set it up on my website with some customizations which is really great. Patrick Bell is my rep and he always answers my phone calls when I need help with something and if he is unsure he will find out and get back to me. That kind of customer service is a big reason why I recommend working with this shipping insurance company.

larueperformance.com
미국
앱 사용 기간 7개월
답글 UPS Capital Insurance Agency Inc. 개 2023년 5월 24일

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service, and we are ecstatic that you got to experience this firsthand while customizing your website! Kind people like you make our job a pleasure.

2023년 7월 11일

I cannot say enough good things about my experience with InsureShield. I have had some questions and needed some assistance since starting with InsureShield and service has been phenomenal!
I am a former user of a different insurance service and had to make a change because claims were paid but took weeks/hours to resolve. The InsureShield process for claims is so much easier and quicker. Thank you, InsureShield!

RTC Fitness Equipment
미국
앱 사용 기간 5개월
답글 UPS Capital Insurance Agency Inc. 개 2023년 7월 13일

Thank you for the wonderful review RTC Fitness Equipment! We are so happy to hear that you had a positive experience with our customer support & claims process. Here’s to happy shipping!

2024년 1월 17일에 편집됨

I had problems setting up billing as I kept getting error messages, and had to write an e-mail to InsureShield support, but in the end it sorted itself out. The rest of my startup with InsureShield went smoothly.

The app is currently running smoothly with no further issues. Customer support has been very supportive, especially Charles...thanks for your help.

Coffeio.store
미국
앱 사용 기간 4개월
답글 UPS Capital Insurance Agency Inc. 개 2023년 9월 20일

Hi Coffeio.store, we are glad that you were able to smoothly set up the InsureShield app after the initial error messages. This feedback is helpful to our team and helps us improve. Here’s to happy shipping!

2023년 5월 10일

I've use UPS Capital for over a year now and their insurance processing for claims is the best we've used to date. Incredibly fast processing, simple and intuitive interface and they cover a vast amount of service levels and service providers. We've used them from domestic and international shipments with zero issues. I highly recommend you using them if you're contemplating adding insurance to your shipments.

Typically Blush
미국
앱 사용 기간 1년 초과
답글 UPS Capital Insurance Agency Inc. 개 2023년 5월 10일

Thank you for the kind review Typically Blush! We aim to provide good service in a variety of circumstances, so we're happy to hear that we're able to meet your range of shipping needs as well as a smooth claims process.