Omtaler (57)
Raffiner
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Etter vurdering
Easy setup, reliable customer service and easy to file claims! Jeanne was extremely helpful with installing the app on our Shopify store and is always there when we need her! Highly Recommended!
Hi, Thanks for the 5-star rating and for sharing your experience. That's what we call the brighter side of shipping! We are happy to hear you had a positive experience with InsureShield. We’d love to hear from you again. Continue enjoying your shipping insurance with our reliable coverage. Thanks.
Before, UPS Insureshield had to get insurance for each package when generating the shipping label; now, it is done automatically and gives the Customer the option of adding the insurance to their cart. It has been about six months since I started using it, and after the initial setup, it has been 'setup and forget.' Works seamlessly in the background. Had one claim which took 3 weeks to resolve with minimal fuss.
Thank you for the kind review! We love to hear that InsureShield has been a seamless experience for you and that you had a good claims process. Happy shipping!
We really love UPS Capital so far! Makes having coverage for every order super easy, and their customer service is on top of it! I never thought getting insurance payouts for order damages could be SO easy.
Thank you for the wonderful review. 5 stars is great. We really appreciate that you would take the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.
Extremely easy setup and a seamless platform which captures your orders with nothing to do on the front end. Jeanne at UPS Capital went above and beyond to provide bespoke solutions for our business to better integrate with the app and has been there for us whenever we've needed her (we ship a very niche product). If you need help integrating or run into any snags, you can rely on customer support (ask for Jeanne!) that is hard to find these days. If you want minimize your risk in a straight forward way (especially if you are shipping a high value product) it makes sense to install the app / use UPS Capital for insurance.
Why thanks Apollo Gear Co. We’re also extremely happy to know you’re having a good experience with InsureShield. On behalf of Jeanne and all of us at UPS Capital, we certainly appreciate you. As we like to say, ship happy with InsureShield.
As a Shopify Plus merchant we never found value in spending the time to deal with the lengthy process of filing claims with the carriers for damaged or lost shipments. InsureShield for Shopify provides us with one solution and one process that makes filing claims simple and effective regardless of carrier.
That's what we call the brighter side of shipping! We are happy to hear you had a positive experience with InsureShield.
We've been using InsureShield for the last six months or so and could not be happier. The claims process super smooth and easy, but for us the time saved on not having to manually calculate the insurance amount for each order is the big win. We use Shopify Shipping, and prior to installing InsureShield we would manually calculate the replacement value (70%) on each order. Now we bulk ship quickly and easily with complete peace of mind that each order is sufficiently insured if it's lost or damaged.
Thank you for the kind review Taco Moto! We love to hear that the claims process has been easy for you and that we have helped you save time and have peace of mind. Customers like you make our jobs even better. Happy shipping!
UPS Insureshield has saved my business so much time and money! The only way to ship! Your company needs! You won't be disappointed.
Thank you Limbsaw for the kind review! We are thrilled that you have had a good experience using InsureShield and are happy with our service. Customers like you are always a joy to work with. Happy shipping!
InsureShield was so easy and quick to add to my Shopify store (thanks to the rep who helped me - thank you Lexxi!). It added a layer of protection that would allow customers to rest easy if anything were to happen to their package. I like that I was given the option to cover if the customer didn’t want to purchase it for themselves & how easy it is for them to add the protection at checkout. I would recommend InsureShield to any small business looking for a way to offer their customers the confidence to shop worry-free.
Thank you for your kind review! We love to hear that your experience has been quick and easy and you are happy with your coverage options. We always aim to deliver a 5 star experience to our customers and we are thrilled that we have met the mark.
I really enjoy the smooth process when using this app. I recently had to make a claim and it was easy, I provided them with the information needed when filling out the form and a few days later it was approved. They have even helped me set it up on my website with some customizations which is really great. Patrick Bell is my rep and he always answers my phone calls when I need help with something and if he is unsure he will find out and get back to me. That kind of customer service is a big reason why I recommend working with this shipping insurance company.
Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service, and we are ecstatic that you got to experience this firsthand while customizing your website! Kind people like you make our job a pleasure.
Best App for Jewelry store very simple to use and easy integration
you can ship with peace of mind that all your goods will be insured
great customer service
Thank you for the review JA Inc, we're glad you love InsureShield! Our goal is to keep you and your customers happy, so it's great to hear about your positive experience with our customer service. Here's to happy shipping!