InsureShield Shipping Coverage , 36 avaliações

We've been using InsureShield for the last six months or so and could not be happier. The claims process super smooth and easy, but for us the time saved on not having to manually calculate the insurance amount for each order is the big win. We use Shopify Shipping, and prior to installing InsureShield we would manually calculate the replacement value (70%) on each order. Now we bulk ship quickly and easily with complete peace of mind that each order is sufficiently insured if it's lost or damaged.

Great experience with them on getting our products out. We appreciate the service and will continue working with them in the future.

UPS Capital has been a welcome addition to our online store! No matter how good we prepare our shipments, eventually a shipper will lose or damage our order. It was a process to file a claim and eventually get a small reimbursement from the shipper. But with UPS Capital, we know we'll get paid right away, so we're able to quickly ship our customers a replacement product without needing any sort of approval from anyone. This gives our customers a much better experience and makes it easier for our team to manage.

Thank you UPS Capital!

The service has been a welcome addition to my store. Most important is the wonderful customer service that has been very helpful assisting with questions and details of my account!

Great customer support and followup to questions. I have this app on 2 stores and it gives me the peace of mind that if anything were to happen to my customers orders in transit. The value for your money is excellent. You can set up which order values you want, have the customer elect it or you pay for the coverage for all your orders. Claims are easy. We have high and low value products and cover all. Patrick was great at checking in and following up after setup.

A great app to offer insurance coverage for shipments large and small. Improves our customer experience and shipping protection.

Easy sign up. No monthly fees. I needed more than $100 of insurance on my packages. It adds an option at check out, after choosing UPS, I typed in the amount the package is worth. It was so easy. Patrick even called me to help finish the sign up process.

Great product and I love that I can give the customer the option to either use the shipping insurance or not. I have not filed a claim yet but am interested to see how the process goes. The only complaint that I have is who is eligible for the coverage I have received conflicting answers from UPS Capital team members, some answers in writing would be awesome to clarify the terms.

Patrick has been super helpful getting us set up, we are excited to start using UPS capital for Shopify!

InsureShield was so easy and quick to add to my Shopify store (thanks to the rep who helped me - thank you Lexxi!). It added a layer of protection that would allow customers to rest easy if anything were to happen to their package. I like that I was given the option to cover if the customer didn’t want to purchase it for themselves & how easy it is for them to add the protection at checkout. I would recommend InsureShield to any small business looking for a way to offer their customers the confidence to shop worry-free.