評價 (57)

整體評分
3.8
各級評分數量
  • 75% 的評分為 5 顆星
  • 7% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 2% 的評分為 2 顆星
  • 14% 的評分為 1 顆星
2024年4月20日

muy buena y muy rapida la resolucion de casos de reclamos, Fue muy buena decision de nuestra compañia tomar la cobertura de seguro de envios. gracias por atencion. Mil veces recomendado

AAA Craft Wire
美國
使用應用程式 5個月
UPS Capital Insurance Agency Inc. 已回覆 2024年4月22日

Hola AAA Craft Wire, gracias por esta increíble reseña y por recomendar la aplicación InsureShield. Priorizamos excelentes experiencias de envío y estamos seguros de que cumplimos con los requisitos aquí para usted. ¡Por un feliz envío!

2021年4月13日

App was seamless to integrate and having the ability to customize our products coverage is a nice touch overall. Satisfied with my customer's claim experience as well.

The Hive Experience
美國
使用應用程式 大約3年
UPS Capital Insurance Agency Inc. 已回覆 2021年4月14日

Thank you for the wonderful review and for taking the time to share your feedback with InsureShield.  Our priority is customer service and we are ecstatic that we met that mark!

2023年4月28日

As a company that relies on the timely delivery of packages, we are confident in InsureShield's package insurance. Their straightforward claim process and reliable payment of claims ensure that our bottom line will not suffer from any unforeseeable losses. Moreover, the added protection against package theft through their app is a valuable benefit that provides us with peace of mind, and ensures our customers' satisfaction. In short, InsureShield's package insurance is an invaluable product that helps us mitigate risks, protect our business interests, and maintain the highest level of customer service. I can't overstate how highly I recommend this app!

Budget Billiards Supply
美國
使用應用程式 2年多
UPS Capital Insurance Agency Inc. 已回覆 2023年4月28日

Thank you Budget Billiards Supply for the kind review! We love to hear that you are happy with our customer service and our claims process. Happy shipping!

2023年3月21日

Great experience with them on getting our products out. We appreciate the service and will continue working with them in the future.

Bunn Gear
美國
使用應用程式 大約2年
UPS Capital Insurance Agency Inc. 已回覆 2023年3月21日

Thank you Bunn Gear for the kind review! We are thrilled that you have had a good experience using InsureShield and are happy with our service. Customers like you are always a joy to work with. Happy shipping!

編輯時間:2021年6月11日

Loving this app!...Easy to use, and flexible coverage for my products.
What I like the most is that it is helping me with shipping problems that happen frequently with multiple carriers, and the best part is that I am able to keep my customers happy!!

GFIT activewear
美國
使用應用程式 大約2年
UPS Capital Insurance Agency Inc. 已回覆 2021年3月25日

GFIT activewear - that's what we call the brighter side of shipping! Keeping your customers happy is paramount. Glad you see the flexibility in what you can cover and the ease of use.

編輯時間:2023年6月14日

I have been an InsureShield for Shopify customer since August 2002. We are satisfied with how UPS Capital takes care of our claims. They process the claim soon as you file it with them

O Skin Med Spa
美國
使用應用程式 接近2年
UPS Capital Insurance Agency Inc. 已回覆 2023年6月20日

Thank you for the kind review O Skin Med Spa! We prioritize customer service and we're so happy to hear that you've had good experiences with our claims process. We appreciate you taking time out to provide us with feedback!

2023年5月10日

I've use UPS Capital for over a year now and their insurance processing for claims is the best we've used to date. Incredibly fast processing, simple and intuitive interface and they cover a vast amount of service levels and service providers. We've used them from domestic and international shipments with zero issues. I highly recommend you using them if you're contemplating adding insurance to your shipments.

Typically Blush
美國
使用應用程式 1年多
UPS Capital Insurance Agency Inc. 已回覆 2023年5月10日

Thank you for the kind review Typically Blush! We aim to provide good service in a variety of circumstances, so we're happy to hear that we're able to meet your range of shipping needs as well as a smooth claims process.

2023年4月26日

It gives us peace of mind to know we can rely on coverage for our precious tea and ceramics while the easy claim process helps take some of the pain away. Our customers are always impressed that a small shop like ours can give large company customer service.

Tea Dealers
美國
使用應用程式 1年多
UPS Capital Insurance Agency Inc. 已回覆 2023年4月26日

That's what we call the brighter side of shipping! Thank you, Tea Dealers, for the wonderful review. We are happy to hear you had a positive experience with our claims process.

編輯時間:2023年2月2日

We have been using the UPS Capital app for our Shopify store for a year and a half now and love it. It did have some hiccups but seems like they have made some changes to the platform. As a Shopify merchant that uses a vendor to drop ship for us without insurance, this has been a great value to the time to deal with the lengthy process of filing claims with the carriers for damaged or lost shipments. InsureShield for Shopify makes the process of filing claims simple and effective regardless of carrier. Customer support both phone for technical quesitons, the responsiveness from our claim representative, along with payments have been great. We rarely have claims but this gives us peace of mind incase something happens.

Estancia Tiles
美國
使用應用程式 1年多
UPS Capital Insurance Agency Inc. 已回覆 2023年2月2日

Thank you for your kind review! We love to hear that your claims and customer experience have been great. We always aim to deliver a 5 star experience to our customers and we are thrilled that we have met the mark.

2023年3月10日

The service has been a welcome addition to my store. Most important is the wonderful customer service that has been very helpful assisting with questions and details of my account!

Dogs With Issues
美國
使用應用程式 1年多
UPS Capital Insurance Agency Inc. 已回覆 2023年3月10日

Thank you for the kind review! Customer service is our top priority and we are thrilled that we have exceeded your expectations. Thank you for being a valued customer!