InsureShield Package Protect
- Priser
-
Gratis at installere. Yderligere gebyrer kan være gældende.
- Højdepunkter
- Brug direkte i Shopify-administratoren
- Fungerer sammen med de nyeste temaer
- Bedømmelse
- 3,8 (57)
- Udvikler
- UPS Capital Insurance Agency Inc.
Galleri med udvalgte billeder
Forsikre forsendelser og få krav udbetalt hurtigt, så du kan øge gentagne salg og positive anmeldelser.
Få ro i sindet med pay-as-you-go beskyttelse mod forsendelsesproblemer som skader, tab og tyveri fra verandaen. Opsæt regler for automatisk at dække dine ordrer. Giv kunderne mulighed for at beskytte deres ordrer ved betaling eller vælg dækning for dem, hvis de fravælger. Med krav, der typisk udbetales inden for få dage, kan du nemt spore dem 24/7 og betale din månedlige faktura via en online portal. Omkostningerne for pakkebeskyttelse anvendes på opfyldte ordrer baseret på dine præferencer.
- Dækning af pakker fra flere transportører mod tab, skader og tyveri fra verandaen
- Fleksible regler for at beskytte alle eller visse forsendelser baseret på værdi, SKU eller geo
- Aktiver dækning af indkøbskurv ved betaling og lad kunderne vælge pakkebeskyttelse
- Forbedr kundeoplevelsen med hurtige refusioner/genbestillinger på grund af hurtige kravudbetalinger
- Få dedikeret support til dine forsendelsesbeskyttelses- og kravspørgsmål
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- Højdepunkter
- Brug direkte i Shopify-administratoren
- Fungerer sammen med de nyeste temaer
Sprog
Engelsk
Denne app er ikke oversat til Dansk
Fungerer sammen med
Debut, Dawn, Minimal, Brooklyn, Venture, And More!Kategorier
Priser
Eksterne gebyrer kan blive faktureret af UPS Capital Insurance Agency Inc. separat i forhold til din Shopify-faktura. Få mere at vide
Gratis
Gratis at installere
UPS/FedEx/DHL: $0,80 pr. $100 (maks. $10K). Forbruger/Andet: $0,95 pr. $100 (maks. $5K). 0% selvrisiko
Indeholder maskinoversat tekst
Alle gebyrer faktureres i USD. Se alle prismuligheder
Anmeldelser (57)
This app started off great. Unfortunately, over the past few months it has turned into hot garbage. The transactions won't even load no matter how many times I refresh the page.
We're still getting charged for transactions, and we can't even see them at all.
Shipments are being skipped over, allowing packages to not receive insurance coverage randomly. We're out several claims that were supposed to be covered automatically and can't be covered now because their system just skips covering random orders for no reason.
Support used to be good as well. Unfortunately, when you send a support request. It takes about a week to get a reply and the person that replies can't even help you. They act as a go between between you and the actual tech support people, and it takes about a week each time for a response and the problem is not resolved ever.
The app is completely broken, yet they will continue to charge you for transactions that you can't even see. And even when you could see them, they would just skip over random shipments, so when you go to file a claim, they don't have to pay because it doesn't show to be insured.
You can't even dispute it with them because all you see is a charge on your credit card for the month of transactions, but you can't see if that transaction was even covered because the app is broken.
I can no longer recommend this app.
The entire team and process is very professional and has helped us cover damage and losses - both of which insurance directly filed with carriers would often not pay out. No issues, just a couple of small bumps with the app but it has since gotten better!
We are ecstatic to hear that you had a great experience with our team and claims filing process! Thank you for sharing this wonderful review with us and here’s to happy shipping.
Was great for first couple of months. If you actually need to use the insurance (i.e. file claims) they will rapidly increase your rates with no warning. They also won't allow you to negotiate or bring down your rates once they do this. They will also charge insurance for full MSRP value on products, even if the customer received a discount, or the item was on sale at the time. There's a lot of work needed, but it worked well for us in the beginning.
Thank you for your review. We are sorry to hear that your experience was not ideal. We appreciate you bringing this to our attention. A member of our team will reach out to get more details to assist you.
A solid 5 stars, really good insurance for our orders, it's been around 2months we are using this and also the customer support is great they reply with a day or so
That’s what we call the brighter side of shipping! We are so glad to hear that you’ve been enjoying the InsureShield app & had a positive experience with our customer success team.
Absolutely love using this app, it's so easy to use and customer support is top notch. Thank you very much.
Hi Charmboxmen,
We’re glad that you’re loving our InsureShield app! Our goal is to provide great customer service to our customers and we are glad to hear that you’re having a great experience with our support team.
Support
UPS Capital Insurance Agency Inc. kan besvare dine spørgsmål vedrørende InsureShield Package Protect.
Udvikler
Ressourcer
Lanceret
21. januar 2021
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