InsureShield Package Protect
- Precios
-
Instalación gratuita. Se pueden aplicar cargos adicionales.
- Características
- Se usa directamente en el panel de control de Shopify
- Funciona con los temas más recientes
- Calificación
- 3,8 (57)
- Desarrollador
- UPS Capital Insurance Agency Inc.
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Asegura los envíos y recibe pagos de reclamaciones rápidamente para impulsar ventas repetidas y reseñas positivas.
Obtén tranquilidad con protección de pago por uso para contratiempos de envío como daños, pérdidas y robos en el porche. Configura reglas para cubrir automáticamente tus pedidos. Da a los clientes la capacidad de proteger sus pedidos en el pago o elige la cobertura por ellos si optan por no hacerlo. Con reclamaciones pagadas típicamente en cuestión de días, rastrea fácilmente las 24/7 y paga tu factura mensual a través de un portal en línea. Los cargos de protección de paquetes se aplican a los pedidos cumplidos según tus preferencias.
- Cobertura de paquetes de múltiples transportistas contra pérdida, daño y robo en el porche
- Reglas flexibles para proteger todos o ciertos envíos según el valor, SKU o geografía
- Habilita la cobertura del carrito de pago y permite a los clientes elegir la protección de paquetes
- Mejora la experiencia del cliente con reembolsos/reordenes rápidos debido a pagos rápidos de reclamaciones
- Obtén soporte dedicado para tus preguntas sobre protección de envíos y reclamaciones
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- Características
- Se usa directamente en el panel de control de Shopify
- Funciona con los temas más recientes
Idiomas
Inglés
Esta aplicación no está traducida al Español
Funciona con
Debut, Dawn, Minimal, Brooklyn, Venture, And More!Categorías
Precios
UPS Capital Insurance Agency Inc. podría facturar los cargos externos por separado de tu factura de Shopify. Más información
Gratis
Instalación gratuita
UPS/FedEx/DHL: $0.80 por cada $100 (límite de $10,000). Consumidor/Otros: $0.95 por cada $100 (límite de $5,000). 0% deducible
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Todos los cargos se facturan en USD. Ver todas las opciones de precios
Reseñas (57)
This app started off great. Unfortunately, over the past few months it has turned into hot garbage. The transactions won't even load no matter how many times I refresh the page.
We're still getting charged for transactions, and we can't even see them at all.
Shipments are being skipped over, allowing packages to not receive insurance coverage randomly. We're out several claims that were supposed to be covered automatically and can't be covered now because their system just skips covering random orders for no reason.
Support used to be good as well. Unfortunately, when you send a support request. It takes about a week to get a reply and the person that replies can't even help you. They act as a go between between you and the actual tech support people, and it takes about a week each time for a response and the problem is not resolved ever.
The app is completely broken, yet they will continue to charge you for transactions that you can't even see. And even when you could see them, they would just skip over random shipments, so when you go to file a claim, they don't have to pay because it doesn't show to be insured.
You can't even dispute it with them because all you see is a charge on your credit card for the month of transactions, but you can't see if that transaction was even covered because the app is broken.
I can no longer recommend this app.
The entire team and process is very professional and has helped us cover damage and losses - both of which insurance directly filed with carriers would often not pay out. No issues, just a couple of small bumps with the app but it has since gotten better!
We are ecstatic to hear that you had a great experience with our team and claims filing process! Thank you for sharing this wonderful review with us and here’s to happy shipping.
Was great for first couple of months. If you actually need to use the insurance (i.e. file claims) they will rapidly increase your rates with no warning. They also won't allow you to negotiate or bring down your rates once they do this. They will also charge insurance for full MSRP value on products, even if the customer received a discount, or the item was on sale at the time. There's a lot of work needed, but it worked well for us in the beginning.
Thank you for your review. We are sorry to hear that your experience was not ideal. We appreciate you bringing this to our attention. A member of our team will reach out to get more details to assist you.
A solid 5 stars, really good insurance for our orders, it's been around 2months we are using this and also the customer support is great they reply with a day or so
That’s what we call the brighter side of shipping! We are so glad to hear that you’ve been enjoying the InsureShield app & had a positive experience with our customer success team.
Absolutely love using this app, it's so easy to use and customer support is top notch. Thank you very much.
Hi Charmboxmen,
We’re glad that you’re loving our InsureShield app! Our goal is to provide great customer service to our customers and we are glad to hear that you’re having a great experience with our support team.
Soporte técnico
UPS Capital Insurance Agency Inc. puede responder cualquier pregunta que tengas sobre InsureShield Package Protect.
Desarrollador
Recursos
Fecha de lanzamiento
21 de enero de 2021
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