InsureShield Package Protect
- Tarification
-
Installation gratuite. Des frais supplémentaires peuvent s’appliquer.
- Caractéristiques
- Utilisation directe dans l’interface administrateur Shopify
- Fonctionne avec les thèmes les plus récents
- Note
- 3,8 (57)
- Développeur
- UPS Capital Insurance Agency Inc.
Galerie d’images vedette
Assurez les expéditions et obtenez des remboursements rapidement pour favoriser les ventes répétées et les avis positifs.
Obtenez la tranquillité d'esprit avec une protection à la carte pour les incidents d'expédition tels que les dommages, les pertes et les vols sur le porche. Configurez des règles pour couvrir automatiquement vos commandes. Donnez aux clients la possibilité de protéger leurs commandes à la caisse ou choisissez la couverture pour eux s'ils se désistent. Avec des remboursements généralement effectués en quelques jours, suivez-les facilement 24/7 et payez votre facture mensuelle via un portail en ligne. Les frais de protection des colis sont appliqués aux commandes exécutées en fonction de vos préférences.
- Couverture multi-transporteurs contre la perte, les dommages et le vol sur le porche
- Règles flexibles pour protéger tous ou certains envois en fonction de la valeur, du SKU ou de la géo
- Activez la couverture du panier à la caisse et permettez aux clients de choisir la protection des colis
- Améliorez l'expérience client avec des remboursements/commandes rapides grâce à des paiements de réclamations rapides
- Obtenez un support dédié pour vos questions de protection d'expédition et de réclamations
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- Caractéristiques
- Utilisation directe dans l’interface administrateur Shopify
- Fonctionne avec les thèmes les plus récents
Langues
anglais
Cette application n’est pas traduite en français
Fonctionne avec
Debut, Dawn, Minimal, Brooklyn, Venture, And More!Catégories
Tarification
Les frais externes peuvent être facturés par UPS Capital Insurance Agency Inc. séparément de votre facture Shopify. En savoir plus
Gratuit
Installation gratuite
UPS/FedEx/DHL : 0,80 $ par 100 $ (limite de 10 000 $). Consommateur/Autre : 0,95 $ par 100 $ (limite de 5 000 $). 0 % de franchise
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Tous les frais sont facturés en USD. Voir toutes les options de tarification
Avis (57)
This app started off great. Unfortunately, over the past few months it has turned into hot garbage. The transactions won't even load no matter how many times I refresh the page.
We're still getting charged for transactions, and we can't even see them at all.
Shipments are being skipped over, allowing packages to not receive insurance coverage randomly. We're out several claims that were supposed to be covered automatically and can't be covered now because their system just skips covering random orders for no reason.
Support used to be good as well. Unfortunately, when you send a support request. It takes about a week to get a reply and the person that replies can't even help you. They act as a go between between you and the actual tech support people, and it takes about a week each time for a response and the problem is not resolved ever.
The app is completely broken, yet they will continue to charge you for transactions that you can't even see. And even when you could see them, they would just skip over random shipments, so when you go to file a claim, they don't have to pay because it doesn't show to be insured.
You can't even dispute it with them because all you see is a charge on your credit card for the month of transactions, but you can't see if that transaction was even covered because the app is broken.
I can no longer recommend this app.
The entire team and process is very professional and has helped us cover damage and losses - both of which insurance directly filed with carriers would often not pay out. No issues, just a couple of small bumps with the app but it has since gotten better!
We are ecstatic to hear that you had a great experience with our team and claims filing process! Thank you for sharing this wonderful review with us and here’s to happy shipping.
Was great for first couple of months. If you actually need to use the insurance (i.e. file claims) they will rapidly increase your rates with no warning. They also won't allow you to negotiate or bring down your rates once they do this. They will also charge insurance for full MSRP value on products, even if the customer received a discount, or the item was on sale at the time. There's a lot of work needed, but it worked well for us in the beginning.
Thank you for your review. We are sorry to hear that your experience was not ideal. We appreciate you bringing this to our attention. A member of our team will reach out to get more details to assist you.
A solid 5 stars, really good insurance for our orders, it's been around 2months we are using this and also the customer support is great they reply with a day or so
That’s what we call the brighter side of shipping! We are so glad to hear that you’ve been enjoying the InsureShield app & had a positive experience with our customer success team.
Absolutely love using this app, it's so easy to use and customer support is top notch. Thank you very much.
Hi Charmboxmen,
We’re glad that you’re loving our InsureShield app! Our goal is to provide great customer service to our customers and we are glad to hear that you’re having a great experience with our support team.
Assistance
UPS Capital Insurance Agency Inc. peut répondre à toutes vos questions concernant InsureShield Package Protect.
Développeur
Ressources
Lancement
21 janvier 2021
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