InsureShield Package Protect
- Tarification
-
Installation gratuite. Des frais supplémentaires peuvent s’appliquer.
- Caractéristiques
- Utilisation directe dans l’interface administrateur Shopify
- Fonctionne avec les thèmes les plus récents
- Note
- 4,1 (56)
- Développeur
- UPS Capital Insurance Agency Inc.
Galerie d’images vedette
Insure shipments and get claims paid quickly so you can drive repeat sales and positive reviews.
Get peace of mind with pay-as-you-go protection for shipping mishaps like damage, loss, & porch-pirated theft. Set up rules to automatically cover your orders. Give customers the ability to protect their orders at checkout or elect coverage for them should they opt out. With claims typically paid in a matter of days, easily track them 24/7 & pay your monthly invoice via an online portal. Package protection charges are applied to fulfilled orders based on your preferences.
- Multi-carrier package coverage against loss, damage, and porch pirated theft
- Flexible rules to protect all or certain shipments based on value, SKU, or geo
- Enable checkout cart coverage & allow customers to elect package protection
- Improve customer experience w. fast refunds/reorders due to fast claim payments
- Get dedicated support for your shipping protection & claims questions
Contient du texte non traduit
- Caractéristiques
- Utilisation directe dans l’interface administrateur Shopify
- Fonctionne avec les thèmes les plus récents
Lancement
21 janvier 2021
Langues
anglais
Cette application n’est pas traduite en français
Catégories
Fonctionne avec
Debut, Dawn, Minimal, Brooklyn, Venture, And More!Tarification
Les frais externes peuvent être facturés par UPS Capital Insurance Agency Inc. séparément de votre facture Shopify. En savoir plus
Installation gratuite
UPS/FedEx/DHL: $0.80 per $100 ($10K limit). Consumer/Other: $0.95 per $100 ($5K limit).0% deductible
Installation gratuite
UPS/FedEx/DHL: $0.80 per $100 ($10K limit). Consumer/Other: $0.95 per $100 ($5K limit).0% deductible
Contient du texte non traduit
Tous les frais sont facturés en USD. Voir toutes les options de tarification
Avis (56)
Was great for first couple of months. If you actually need to use the insurance (i.e. file claims) they will rapidly increase your rates with no warning. They also won't allow you to negotiate or bring down your rates once they do this. They will also charge insurance for full MSRP value on products, even if the customer received a discount, or the item was on sale at the time. There's a lot of work needed, but it worked well for us in the beginning.
Thank you for your review. We are sorry to hear that your experience was not ideal. We appreciate you bringing this to our attention. A member of our team will reach out to get more details to assist you.
The entire team and process is very professional and has helped us cover damage and losses - both of which insurance directly filed with carriers would often not pay out. No issues, just a couple of small bumps with the app but it has since gotten better!
We are ecstatic to hear that you had a great experience with our team and claims filing process! Thank you for sharing this wonderful review with us and here’s to happy shipping.
A solid 5 stars, really good insurance for our orders, it's been around 2months we are using this and also the customer support is great they reply with a day or so
That’s what we call the brighter side of shipping! We are so glad to hear that you’ve been enjoying the InsureShield app & had a positive experience with our customer success team.
Absolutely love using this app, it's so easy to use and customer support is top notch. Thank you very much.
Hi Charmboxmen,
We’re glad that you’re loving our InsureShield app! Our goal is to provide great customer service to our customers and we are glad to hear that you’re having a great experience with our support team.
I would not recommend this app at all. After using it for 7 months and only submitted 5 claims, they've decided to change my policy and told me that they were going to deduct $50 from every claim refund on top of what they're already charging me and my customers. The most absurd thing I've heard. But luckily, there's plenty of fish in the sea so I found me a much better app on the app store that doesn't have these ridiculous terms. Keep looking, there are way better apps out there than Insure Shield.
Hi Exquisite Designs Home Décor, thank you for the wonderful review, we are glad that you enjoyed our customer support team & our quick claims process! We’d like to share that our coverage policies can help reimburse on shipping costs. If you have any questions on how to file a claim including shipping costs or review status of previous claims, please reach out to us at insureshieldsupport@ups.com. Thank you again for your review, any feedback is helpful to our team and helps us get better.
Assistance
UPS Capital Insurance Agency Inc. peut répondre à toutes vos questions concernant InsureShield Package Protect.
Développeur
Ressources
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