InsureShield Package Protect
Galleri med utvalda bilder
Höjdpunkter
-
Använd direkt i Shopify-admin
Om appen
Lansering
21 januari 2021
Språk
engelska
Denna app finns inte översatt till svenska
Kategorier
Garantier och försäkring , Lagerhantering – övrigtFungerar med
Debut, Dawn, Minimal, Brooklyn, Venture, And More!Försäkra sändningar och få krav betalda snabbt så att du kan driva upprepade försäljningar och positiva recensioner.
Få sinnesro med betala-när-du-går-skydd för fraktmissöden som skador, förlust, & stöld från verandan. Ställ in regler för att automatiskt täcka dina beställningar. Ge kunderna möjlighet att skydda sina beställningar vid utcheckning eller välja täckning för dem om de väljer att inte göra det. Med krav som vanligtvis betalas inom några dagar, spåra dem enkelt 24/7 & betala din månadsfaktura via en onlineportal. Paketskyddsavgifter tillämpas på uppfyllda beställningar baserat på dina preferenser.
- Multi-transportörspaket täckning mot förlust, skada och stöld från verandan
- Flexibla regler för att skydda alla eller vissa sändningar baserat på värde, SKU eller geo
- Aktivera kundvagnsskydd vid utcheckning & låt kunderna välja paketskydd
- Förbättra kundupplevelsen m. snabba återbetalningar/omordrar på grund av snabba kravbetalningar
- Få dedikerat stöd för ditt fraktskydd & frågor om krav
Innehåller automatöversatt text
Priser
Externa avgifter kan debiteras av UPS Capital Insurance Agency Inc. separat från din Shopify-faktura. Mer information
Gratis att installera
UPS/FedEx/DHL: 0,80 kr per 100 kr (10K gräns). Konsument/Övrigt: 0,95 kr per 100 kr (5K gräns).0% självrisk
Gratis att installera
UPS/FedEx/DHL: 0,80 kr per 100 kr (10K gräns). Konsument/Övrigt: 0,95 kr per 100 kr (5K gräns).0% självrisk
Innehåller automatöversatt text
Alla avgifter debiteras i USD. Se alla prisalternativ
51 recensioner
I've had the app installed on both my shopify stores and have been using it for a few months now. The app itself glitches a lot. They need to work on that. Additionally, you have to click on too many different options to find the one thing you're looking for. It could be a bit more user friendly.
My claims have been processed in a timely manner, and the filing process itself is super easy. The only thing I don't like is you don't get reimbursed for the shipping cost, meaning what you paid to ship the package that either got lost or damaged, even though 1000% of the time it's UPS's fault. I don't think that's fair at all because I now have to pay for shipping once again to send the customer a replacement. So the initial shipping cost should be reimbursed too.
Customer service is 5 stars for me. Patrick and Charles are super friendly, helpful, and responsive.
Overall, I am satisfied with the app. I now have peace of mind knowing that if my customer's packages are missing or damaged, I can be confident that UPS capital will reimburse me for it, minus the shipping cost.
Hi Exquisite Designs Home Décor, thank you for the wonderful review, we are glad that you enjoyed our customer support team & our quick claims process! We’d like to share that our coverage policies can help reimburse on shipping costs. If you have any questions on how to file a claim including shipping costs or review status of previous claims, please reach out to us at insureshieldsupport@ups.com. Thank you again for your review, any feedback is helpful to our team and helps us get better.
We really like using the Insure Shield app on shopify to protect our packages. They have been a life saver for our wholesale and retail site. Making a claim is easy & the agents are very responsive.
Thank you for the wonderful review! We prioritize our customer service and easy claims process so it is great to hear that you’ve had a great experience with our app!
App has some glitches but has gotten better since we first installed it. Pretty good about being able to get ahold of someone and follow through is also pretty good.
Hi TCP Pro Racing, it’s great to hear that the app has improved for you after installation & that you’re having good experiences with our customer support team so far. Here’s to happy shipping!
It is easy to work with this app. However, I was skeptical at the beginning. Now we have quick replies to our queries.
We are glad that you had a great experience with our app so far! That’s what we call the brighter side of shipping!
I submitted my first claim after months and it has taken a month to get a response only asking for the tracking number because their system is not working properly.
Horrible first-time experience.
UPDATE, Yes I mentioned the tracking number above. Why did it take me to email you a month later to get a response that you needed a tracking number?
Hi Aqua Lab Technologies - we are so sorry to hear about the inconvenience you experienced when filing your first claim with us. After doing some investigation, we identified there was an issue with the first tracking number you provided with your claim. Upon receiving an updated tracking number, your claim was immediately submitted for payment on 12/20.
We hope that clears up any confusion and would be happy to chat more if you have any additional questions or concerns.
Om appen
Lansering
21 januari 2021
Språk
engelska
Denna app finns inte översatt till svenska
Kategorier
Garantier och försäkring , Lagerhantering – övrigtFungerar med
Debut, Dawn, Minimal, Brooklyn, Venture, And More!Skapad av UPS Capital Insurance Agency Inc.
Om UPS Capital Insurance Agency Inc.
4,2 i genomsnittligt betyg
Har skapat appar för Shopifys appbutik i 3 år
35 Glenlake Parkway NE, Atlanta, GA, 30328, US
Fler appar som den här
