InsureShield Package Protect
- Priser
-
Gratis att installera. Ytterligare avgifter kan tillkomma.
- Höjdpunkter
- Använd direkt i Shopify-admin
- Fungerar med de senaste temana
- Betyg
- 3,8 (57)
- Utvecklare
- UPS Capital Insurance Agency Inc.
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Försäkra försändelser och få ersättningar snabbt så att du kan driva återkommande försäljning och positiva recensioner.
Få sinnesro med betala-efter-behov-skydd för fraktproblem som skador, förlust och stöld från verandan. Ställ in regler för att automatiskt täcka dina beställningar. Ge kunderna möjlighet att skydda sina beställningar vid kassan eller välj täckning för dem om de väljer bort det. Med ersättningar som vanligtvis betalas inom några dagar, spåra dem enkelt dygnet runt och betala din månadsfaktura via en onlineportal. Kostnader för paketförsäkring tillämpas på utförda beställningar baserat på dina preferenser.
- Multitransportörers paketskydd mot förlust, skada och stöld från verandan
- Flexibla regler för att skydda alla eller vissa försändelser baserat på värde, SKU eller geo
- Aktivera kassakorgsskydd och låt kunderna välja paketskydd
- Förbättra kundupplevelsen med snabba återbetalningar/omordrar tack vare snabba ersättningsbetalningar
- Få dedikerat stöd för dina fraktskydds- och ersättningsfrågor
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- Höjdpunkter
- Använd direkt i Shopify-admin
- Fungerar med de senaste temana
Språk
engelska
Denna app finns inte översatt till svenska
Fungerar med
Debut, Dawn, Minimal, Brooklyn, Venture, And More!Kategorier
Priser
Externa avgifter kan debiteras av UPS Capital Insurance Agency Inc. separat från din Shopify-faktura. Mer information
Gratis
Gratis att installera
UPS/FedEx/DHL: $0,80 per $100 (10 000 $ gräns). Konsument/Övrigt: $0,95 per $100 (5 000 $ gräns). 0 % självrisk
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Alla avgifter debiteras i USD. Se alla prisalternativ
Recensioner (57)
This app started off great. Unfortunately, over the past few months it has turned into hot garbage. The transactions won't even load no matter how many times I refresh the page.
We're still getting charged for transactions, and we can't even see them at all.
Shipments are being skipped over, allowing packages to not receive insurance coverage randomly. We're out several claims that were supposed to be covered automatically and can't be covered now because their system just skips covering random orders for no reason.
Support used to be good as well. Unfortunately, when you send a support request. It takes about a week to get a reply and the person that replies can't even help you. They act as a go between between you and the actual tech support people, and it takes about a week each time for a response and the problem is not resolved ever.
The app is completely broken, yet they will continue to charge you for transactions that you can't even see. And even when you could see them, they would just skip over random shipments, so when you go to file a claim, they don't have to pay because it doesn't show to be insured.
You can't even dispute it with them because all you see is a charge on your credit card for the month of transactions, but you can't see if that transaction was even covered because the app is broken.
I can no longer recommend this app.
The entire team and process is very professional and has helped us cover damage and losses - both of which insurance directly filed with carriers would often not pay out. No issues, just a couple of small bumps with the app but it has since gotten better!
We are ecstatic to hear that you had a great experience with our team and claims filing process! Thank you for sharing this wonderful review with us and here’s to happy shipping.
Was great for first couple of months. If you actually need to use the insurance (i.e. file claims) they will rapidly increase your rates with no warning. They also won't allow you to negotiate or bring down your rates once they do this. They will also charge insurance for full MSRP value on products, even if the customer received a discount, or the item was on sale at the time. There's a lot of work needed, but it worked well for us in the beginning.
Thank you for your review. We are sorry to hear that your experience was not ideal. We appreciate you bringing this to our attention. A member of our team will reach out to get more details to assist you.
A solid 5 stars, really good insurance for our orders, it's been around 2months we are using this and also the customer support is great they reply with a day or so
That’s what we call the brighter side of shipping! We are so glad to hear that you’ve been enjoying the InsureShield app & had a positive experience with our customer success team.
Absolutely love using this app, it's so easy to use and customer support is top notch. Thank you very much.
Hi Charmboxmen,
We’re glad that you’re loving our InsureShield app! Our goal is to provide great customer service to our customers and we are glad to hear that you’re having a great experience with our support team.
Support
UPS Capital Insurance Agency Inc. kan svara på eventuella frågor du har om InsureShield Package Protect.
Utvecklare
Lansering
21 januari 2021
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