InsureShield Shipping Coverage

InsureShield Shipping Coverage

by UPSCIA, Inc.

Easy-to-use, rules-based shipping insurance

5.0 of 5 stars(6 reviews)

Customizable Rules

Add insurance rules based on amount, SKU, or location. No one offers this much flexibility to build a custom plan tailored to your business.

Quick Claim Payments

Take the pain out of claims. Use our portal to upload, view and track claims 24/7. A world-class claims experience at your finger-tips.

Comprehensive Coverage

Coverage for all parcel & freight carriers with reimbursement for loss, damage and even porch theft up to your invoice value plus shipping.

About InsureShield Shipping Coverage

Install, Insure, and Relax with InsureShield™ Shipping Insurance!

Get all-risk shipping insurance for parcel and freight shipments with claims that actually get paid; within days and up to the invoice value.

One Simple App

A lot of tech that is meant to simplify life ends up doing the opposite. The last thing you need is more stress in your supply chain. That’s why our app turns all those pains into gains. All you have to do is download, set up your rules, relax, and take control of growing your business.

Tailored to Fit

One size never fits all, especially when it comes to coverage for your business. With InsureShield, you have complete control to customize coverage that fits your business needs:

  • Set your minimum order value
  • Check the boxes for the items you want to insure. The app automatically imports SKUs from your Shopify store
  • Choose domestic and/or international as a basis for what’s insured

Take the guesswork out of coverage and take the stress out of shipping.

Stress-free Claims

Get peace of mind knowing we pay nearly all claims with most paid within days. That means you can:

  • File directly with us instead of filing with the carrier
  • File or track claims 24/7 with our online claims portal

Your claims on your terms.

Superior Coverage for a Superior Customer Experience

You can do everything right to get your package to your customer but sometimes things just happen. No need to fret because you can confidently reship a replacement knowing your policy includes:

  • Coverage for damage and loss, including goods that mysteriously disappear from the front porch
  • No required minimum premium per order nor limit to the number of orders that can be insured
  • Reimbursement for the invoice value of the goods plus freight
  • Expedited reshipping costs so you can send a replacement and exceed customer expectations
  • 90 days to report concealed damage and 9 months to file a claim giving you and your customers time to identify any issues
  • Coverage for goods that are refused or not delivered, giving you round trip protection

Now that’s service.

Additional Details

  • Orders must be labeled as fulfilled and include the carrier and tracking number when fulfilled to be eligible for the express carrier rate. All orders fulfilled without a carrier and a tracking number will be assessed at the USPS rate.
  • Limits and deductibles may apply during registration
  • Invoiced monthly by UPSCIA, Inc., a licensed insurance producer
  • Refer to policy documents for full coverage details and exclusions

See the app in action

Explore how the app works in an example store.

View example store

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See all pricing options

External charges may apply. These charges are billed by the external provider and won’t appear on your Shopify invoice.

Free to install

$0.60 per $100 - Express Carriers ($10,000 limit). $0.80 per $100 - USPS ($1,000 limit). 0% deductible.

5.0 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    100% of ratings are 5 stars
  • 4 of 5 stars
    0% of ratings are 4 stars
  • 3 of 5 stars
    0% of ratings are 3 stars
  • 2 of 5 stars
    0% of ratings are 2 stars
  • 1 of 5 stars
    0% of ratings are 1 stars

Most recent reviews

Cait and Co

We really love UPS Capital so far! Makes having coverage for every order super easy, and their customer service is on top of it! I never thought getting insurance payouts for order damages could be SO easy.

Developer reply

August 18, 2021

Thank you for the wonderful review. 5 stars is great. We really appreciate that you would take the time to share your feedback.  Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.

Apollo Gear Co.

Extremely easy setup and a seamless platform which captures your orders with nothing to do on the front end. Jeanne at UPS Capital went above and beyond to provide bespoke solutions for our business to better integrate with the app and has been there for us whenever we've needed her (we ship a very niche product). If you need help integrating or run into any snags, you can rely on customer support (ask for Jeanne!) that is hard to find these days. If you want minimize your risk in a straight forward way (especially if you are shipping a high value product) it makes sense to install the app / use UPS Capital for insurance.

Developer reply

July 27, 2021

Why thanks Apollo Gear Co. We’re also extremely happy to know you’re having a good experience with InsureShield. On behalf of Jeanne and all of us at UPS Capital, we certainly appreciate you. As we like to say, ship happy with InsureShield.

Jewelry Outlet

Over the past couple of years, we have tested Shipsurance, Route Package Protection, and InsureShield. And to be very honest, InsureShield is the best one by a million miles. InsureShield gives us the peace of mind that Shipsurance never could. It was close to a nightmare working with Shipsurance on a claim, they would make us (and our customers) wait more than two weeks before asking us for another document from the shipping carrier for no reason. But InsureShield, which is technically run by UPS, so they already know what the entire story behind a lost shipment is. Getting reimbursed for any lost shipments is virtually painless with InsureShield. Route Package Protection is also good, but InsureShield has much better coverage rates, faster reimbursements, and excellent customer support. And, even though they are run by UPS, they also insure USPS and other carrier packages as well. Highly recommended!

Developer reply

July 27, 2021

Thanks for the review. You’ve got us seeing stars! 5 of them, WOW! We like helping our customers and we want you to have positive experiences. With InsureShield, most all-risk claims are paid in just a few days. We understand that dealing with insurance claims can be challenging for a business, and it is important for you to recover losses as soon as possible so you can serve your customers. If you ever have questions, we’re here for you. You may also want to check out: